Deliveroo

Account Manager - Restaurants

Dubai, Dubai, United Arab Emirates

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Delivery, Restaurant ManagementIndustries

Requirements

Candidates should possess a minimum of 3-5 years of experience in a relevant industry, demonstrating strong data literacy and the ability to utilize data to inform strategic decisions. They should also possess excellent organizational skills, be a collaborative team player, and exhibit a passion for building and nurturing relationships. Furthermore, a strong understanding of the restaurant industry is considered a plus, and fluency in English is essential, with Arabic fluency being a significant advantage.

Responsibilities

As an Account Manager at Deliveroo, you will be responsible for managing a portfolio of key restaurant partners, including high-volume and global brands, overseeing relationships with important industry stakeholders, analyzing data to drive growth and profitability for both partners and Deliveroo, and collaborating cross-functionally with various departments such as Marketing and Operations to implement new projects and initiatives. You will act as a restaurant consultant, leveraging data-driven insights and industry knowledge to provide strategic value and support to your partners.

Skills

Data Literacy
Data Analysis
Relationship Building
Strategic Decision Making
Organizational Skills
Collaboration
Restaurant Industry Knowledge
Arabic (Fluent)

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

Key Metrics

London, United KingdomHeadquarters
2013Year Founded
$1,569.6MTotal Funding
IPOCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.
Rising operational costs due to inflation may impact profit margins.
Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.
The company partners with non-food brands, expanding beyond traditional food delivery.
Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.
Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.
AI integration enhances delivery efficiency and reduces operational costs.

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