Senior Account Manager, QSR
Fetch- Full Time
- Senior (5 to 8 years)
Candidates should possess a minimum of 3-5 years of experience in a relevant industry, demonstrating strong data literacy and the ability to utilize data to inform strategic decisions. They should also possess excellent organizational skills, be a collaborative team player, and exhibit a passion for building and nurturing relationships. Furthermore, a strong understanding of the restaurant industry is considered a plus, and fluency in English is essential, with Arabic fluency being a significant advantage.
As an Account Manager at Deliveroo, you will be responsible for managing a portfolio of key restaurant partners, including high-volume and global brands, overseeing relationships with important industry stakeholders, analyzing data to drive growth and profitability for both partners and Deliveroo, and collaborating cross-functionally with various departments such as Marketing and Operations to implement new projects and initiatives. You will act as a restaurant consultant, leveraging data-driven insights and industry knowledge to provide strategic value and support to your partners.
Online food delivery connecting customers and restaurants
Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.