Account Executive at CDK Global

Santa Barbara, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, SaaSIndustries

Requirements

PC hardware and software proficiency, including Microsoft Office proficiency, Windows operating systems, and light networking
Expertise in AVRS's integration products (e.g., Dealer Management System extract data-mapping, AVRS Journal Express accounting Interface installation/configuration/operation, initial installation/configuration of AVRS integration products on Dealer Management System screens) is a plus
Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence
Be well organized and ensure all AVRS/CDK accounts and internet-logons are maintained daily
1-3 years of experience

Responsibilities

Demonstrate and apply solid knowledge of coordinating successful pre-install meetings, scheduling and conducting installs independently and in a timely manner with complete client satisfaction
Exhibit ability to clearly and tactfully articulate CDK value and opportunity for existing and potential customers
Integrate work and communications with AVRS Territory Managers to ensure all opportunities are seized to enhance AVRS revenue
Provide initial user training and retraining as requested by clients
Interface directly with the State DMV
Provide ongoing customer support by visiting each client on a regular basis, as defined by management
Analyze client volume, seek out untapped AVRS revenue opportunities, present AVRS value to key customer stakeholders, and overcome objections to increasing EVR volume
Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or reasons they contracted AVRS
Initiate, foster, and grow relationships with key client representatives through frequent proactive contact
Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices
Display professional, enthusiastic, and ethical attitude when dealing with clients, associates, and management
Complete required reports in a timely and accurate manner as required by the Regional Director of Operations
Prepare for, participate in, or lead internal and customer-facing meetings and training sessions as required (e.g., with General Managers, Dealer Principals, other executives of AVRS customers, or State agencies)
Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team

Skills

AVRS

Customer Training

Client Installation

Revenue Growth

DMV Interface

Account Management

Sales Coordination

Customer Support

Pre-Install Meetings

Territory Management

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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