Account Director
H1Salary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, AI & Machine Learning, Enterprise SoftwareIndustries
Requirements
Candidates should possess a Bachelor's degree and at least 5 years of experience in account management, with a strong understanding of SaaS business models and customer relationship strategies. Experience in the B2B technology sector, particularly within the SaaS industry, is highly desirable.
Responsibilities
As an Account Director, you will be responsible for managing and growing existing customer accounts, ensuring high levels of customer satisfaction and retention. You will collaborate with Customer Success Managers to drive renewals and identify opportunities for upselling and cross-selling, ultimately contributing to the company's revenue growth and maintaining strong stakeholder relationships.
Skills
Stakeholder Management
Renewals
Customer Success
Insider
Growth management platform for digital marketers
About Insider
Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.
Istanbul, TürkiyeHeadquarters
2012Year Founded
$751MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees