Account Director (Pharma/MarTech domain) at Viseven

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Life Sciences, MarTechIndustries

Requirements

Pharma marketing background (beneficial)
Proven management experience
Accepts accountability for achieving business goals (e.g., account growth, profit, satisfaction)

Responsibilities

Overarching Account profitability management
Orchestrating relationships with the Client across regions via Regional Account Directors' alignment
Responsible for HQ contracting
Onboarding of new Regional Account Directors
Build the Account strategy for mid- and long-term perspectives; correct up-sale tactics according to Viseven marketing strategy
Ensure Account budget planning and execution on an annual and quarterly basis
Sustain existing and develop new opportunities within accounts, including expanding to new divisions and clusters to increase revenue
Execute meetings with customers, present Viseven solutions, collect & analyze high-level requirements
Devise scalable onboarding process for strategic accounts while communicating with decision-makers and stakeholders
Create and implement workflow and process improvements to innovate operational processes
Drive internal change to maximize account growth
Initiate hiring at HR, training, and developing professionals to ensure world-class customer service
Provide supervision, direction, and leadership for internal operational activities (staff/process development, business management, project management)
Support service team to maintain positive customer relationships and high satisfaction through communication, order fulfillment, and problem resolution
Initiate, provide vision, and manage high-level division projects & sales
Interface with corporate functions (Finance & Accounting, Legal, HR) and internal business units/departments
Ensure all policies and procedures are followed when service team constructs work orders

Skills

Key technologies and capabilities for this role

Account ManagementClient SuccessProject ManagementUpsell StrategiesRevenue GrowthStakeholder ManagementContract NegotiationOnboardingDigital MarketingMarTech

Questions & Answers

Common questions about this position

What is the employment type for this Account Director role?

This is a full-time position.

Is this Account Director position remote or does it require office presence?

This information is not specified in the job description.

What key skills or experiences are needed for the Account Director role?

The role requires strong account management skills, strategic planning for mid- to long-term perspectives, relationship orchestration across regions, revenue growth through upsell tactics, and leadership in client meetings, onboarding, and internal change initiatives.

What is the company culture like at Viseven?

Viseven fosters a pioneering team environment with over 700 highly skilled professionals dedicated to digital transformation in Pharma and Life Sciences, emphasizing innovation, global collaboration, and world-class customer service.

What makes a strong candidate for the Account Director position?

Strong candidates will have experience in account profitability management, building mid- to long-term strategies aligned with marketing goals, leading cross-regional teams, driving revenue growth, and providing leadership in operations and client relations within the Pharma or MarTech domain.

Viseven

Digital marketing services for life sciences

About Viseven

Viseven offers digital marketing services tailored for life sciences and pharmaceutical companies, helping them create and manage content for various channels like email and social media to engage healthcare professionals. They utilize artificial intelligence and machine learning to optimize communication strategies, determining the best times to send messages and measuring engagement metrics. Unlike competitors, Viseven provides customized solutions for clients at any stage of digital marketing maturity. Their goal is to enhance marketing efficiency and effectiveness, enabling pharmaceutical companies to save time and resources while improving their outcomes.

Bridgewater Township, New JerseyHeadquarters

2009Year Founded

GROWTH_EQUITY_VCCompany Stage

Consumer Software, AI & Machine LearningIndustries

501-1,000Employees

Risks

Increased competition from AI-driven MarTech providers threatens market share.

Rapid AI advancements may require significant investment to maintain competitiveness.

Expansion into India may expose Viseven to geopolitical and regulatory challenges.

Differentiation

Viseven specializes in MarTech services for Pharma and Life Sciences industries.

They offer AI and ML-driven solutions for optimized marketing strategies.

Viseven provides end-to-end solutions for clients at any digital maturity level.

Upsides

Viseven's partnership with Aprimo enhances digital asset management capabilities.

Expansion into India opens new growth opportunities in emerging markets.

Private equity backing from Horizon Capital supports strategic growth initiatives.

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