Account Coordinator at Marcus & Millichap

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Commercial Real Estate, Real Estate InvestmentIndustries

Requirements

3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department or within the commercial real estate or similar industry
Exceptional customer service skills with a focus on agent satisfaction
Experience using task management systems such as Asana or Jira in a professional setting
Strong technical proficiency across digital platforms
Self-motivated, adaptable, and able to work independently or collaboratively
Meticulous attention to detail and a process-improvement mindset
Ability to multitask and thrive in a high-volume, fast-paced environment
Creative and proactive problem solver who can navigate complex situations and provide solutions quickly
Familiarity with Commercial Real Estate terminology or willingness to learn

Responsibilities

Independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management
Oversee agent marketing activities to ensure projects are initiated, tracked, and completed according to established standards and timelines
Act as the subject-matter expert on projects, guiding decisions related to deliverables
Proactively assess agent needs, identify opportunities for expanded support, and recommend services that enhance agent success
Build and maintain strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision
Investigate and resolve agent-related escalations, collaborating with leadership to address issues quickly and effectively
Maintain up-to-date and accurate data across all relevant systems and tools
Monitor project progress and generate clear, articulate reports for internal stakeholders and leadership
Ensure reporting reflects current status, key milestones, and any risks or delays, enabling informed decision-making and proactive support

Skills

Key technologies and capabilities for this role

Asanaproject managementworkflow managementmarketing coordinationdata integritytask trackingdeadline managementapproval routing

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This is a hybrid position out of Phoenix.

What experience is required for the Account Coordinator role?

Candidates need 3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department, or within the commercial real estate or similar industry.

What skills are essential for this position?

Exceptional customer service skills with a focus on agent satisfaction, experience using task management systems such as Asana or Jira, and strong technical proficiency across digital platforms are required.

What is the salary or compensation for this role?

This information is not specified in the job description.

What tools will I use in this role?

You will independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management.

Marcus & Millichap

Commercial real estate brokerage and advisory services

About Marcus & Millichap

Marcus & Millichap specializes in commercial real estate investment sales, financing, research, and advisory services across the United States and Canada. The firm operates with a team of 2,000 professionals in 80 offices, serving clients such as real estate investors, property owners, and developers. They assist clients in buying, selling, and financing various types of commercial properties, including multifamily housing, retail, office, industrial, and hospitality. The company earns revenue primarily through commissions on property sales and financing arrangements, as well as fees for their research and advisory services. What sets Marcus & Millichap apart from competitors is their focus on specialization, commitment to client results, and the integration of research and technology to enhance their services. Their goal is to provide tailored solutions that lead to successful outcomes for their clients in the commercial real estate market.

Calabasas, CaliforniaHeadquarters

1971Year Founded

$28.1MTotal Funding

IPOCompany Stage

Consulting, Real EstateIndustries

1,001-5,000Employees

Benefits

Medical

Dental

Vision

Flexible Spending Plans (Medical, Dependent Care, Commuter)

401(k) Plan with Company Match

Company Sponsored Long-Term Disability Coverage

Additional Voluntary Long-Term Disability Coverage

Company Sponsored Group Life/AD&D

Additional Voluntary Life/AD&D

Employee Assistance Program (EAP)

Paid Time Off (paid vacation time, paid sick time, and paid Company holidays)

Educational Assistance

Employee Referral Program

Fitness Membership Discount Program

Credit Union Membership

Risks

Rising interest rates may reduce the volume of commercial real estate deals.

Remote work trend could decrease demand for office spaces.

E-commerce growth challenges demand for traditional retail properties.

Differentiation

Largest firm specializing in real estate investment sales and financing in North America.

Operates over 80 offices with 2,000 professionals in the U.S. and Canada.

Focuses on specialized services tailored to commercial real estate clients' needs.

Upsides

Increased demand for grocery-anchored retail centers boosts transaction opportunities.

Growing interest in high-quality medical properties enhances market appeal.

Significant investment opportunities in North Jersey's multifamily sector.

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