Surgical Academic Manager
AlconSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Education, EdTechIndustries
Requirements
- Relationship Building: Manage and build relationships with a large portfolio of educators
- Project Management: Support initiatives that improve the educator experience
- Platform Knowledge: Develop proficiency in the platforms used by our educators
- Risk management: Appropriately identify and escalate educator issues to management
- Effective Communication: Support educator-focused initiatives through 1:1 communication and group training
- Prioritization: Maintain focus and prioritize tasks to support Academic Management KPIs
- Cross-functional collaboration: Collaborate with other teams to advance educator-related initiatives
- Uses initiative, works well under pressure, and takes ownership of operational and administrative tasks
Responsibilities
- Support academic staffing for instructional staff roles within a portfolio
- Ensure compliance with payment, hours, and teaching assignments
- Analyze performance data and recommend strategies to improve educator retention
- Support the implementation and maintenance of educator policies and updates
- Maintain presentation-related records and databases, and update academic and presentation management systems
- Support interdepartmental communication and workflow management by creating and assigning tasks
- Maintain a working knowledge of our Online Learning Campus, systems, and course delivery processes
- Build relationships with instructors to gather data and identify opportunities to improve engagement (e.g., focus groups, surveys)
- Coordinate communication throughout the instructional staff member’s experience, working closely with Academic and Student Engagement teams
- Develop and implement innovative strategies based on educator feedback
- Connect educators to opportunities that align with organizational goals and the vision for instructional engagement
- Communicate professionally and effectively with internal and external stakeholders, managing academic processes
- Support educators in understanding and implementing 2U/edX policies
- Develop expertise in effective teaching practices for Executive Education programs
- Support educators through the onboarding process and advocate for process improvements
- Analyze program and classroom-level data on a weekly basis to inform team decisions
- Provide input to production teams during course design meetings, based on student and facilitator behavior and engagement data
- Provide feedback to cross-functional teams regarding student and facilitator behavior and engagement data
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the key skills required for the Academic Manager role?
Key skills include relationship building with educators, project management, platform knowledge, risk management, effective communication, prioritization, and cross-functional collaboration.
Is the salary specified for this Academic Manager position?
This information is not specified in the job description.
What is the work arrangement or location policy for this role?
This information is not specified in the job description.
What does the company culture at 2U emphasize?
2U is motivated by its mission to eliminate the back row in education, connected by a shared passion to deliver world-class digital education at scale, and focused on unlocking human potential through partnerships.
What makes a strong candidate for the Academic Manager position?
Strong candidates take initiative, work well under pressure, take ownership of operational tasks, and excel in relationship building, project management, and cross-functional collaboration to support educator success and learner outcomes.
2U
Provides online education solutions for universities
About 2U
2U provides online education solutions for universities, partnering with them to deliver high-quality digital programs. Their services include course design, marketing, and student support, all enhanced by technology and data analytics. This approach creates an engaging online learning environment that aims to ensure equal opportunities for all students. Unlike traditional learning management systems, 2U focuses on long-term partnerships and revenue-sharing agreements, aligning their success with that of the universities they serve. Their goal is to improve student outcomes and expand access to education globally.
Crystal City, VirginiaHeadquarters
2008Year Founded
$93.3MTotal Funding
IPOCompany Stage
EducationIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Employee Stock Purchase Plan
Parental Leave
Volunteer Days
Risks
Interim CEO appointment suggests potential instability in leadership.
Multiple class action lawsuits pose significant legal and financial risks.
Chapter 11 bankruptcy filing indicates ongoing financial distress.
Differentiation
2U partners with prestigious universities to offer high-quality online degree programs.
The company combines technology, human support, and data analytics for effective online learning.
2U's No Back Row approach ensures equal opportunity for all students.
Upsides
Growing demand for online education boosts 2U's market potential.
Partnerships with international universities expand 2U's global reach.
Increased focus on data analytics improves student retention and success.
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