ABA Clinic Administrator - Fayetteville, NC at Crestwood Behavioral Health

Fayetteville, North Carolina, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Behavioral Health, HealthcareIndustries

Requirements

Entry-level position
Experience in customer service
Some office experience; up to a year preferred
Experience working with children strongly preferred
Must be comfortable working with children with special needs
Highly organized, self-motivated individual with the ability to work comfortably without continuous oversight
Proactive and entrepreneurial self-starter, with the ability to handle multiple projects in parallel
Unwavering focus on customer service and delivering an unparalleled client experience
Team player with the ability to work in a fast-paced environment with a solution-oriented mindset
Strong proficiency with Microsoft Office (Microsoft Word, Excel, and Outlook)
Able to lift at least 25 pounds

Responsibilities

Serve as the face, the voice, and first impression of KBH
Be the initial point of contact with families seeking in-clinic ABA services or in-home services nearby
Greet clients at the front desk in a professional and friendly manner
Ensure that all persons entering clinic maintain HIPAA-required confidentiality and Sign-in upon entering
Manage email account, respond to administrative items in a timely and professional manner, and forward clinical questions to RBT supervisor or Clinic Supervisor, as appropriate
Answer phone calls and respond to voicemail messages accordingly (forward messages to staff, main office, etc.)
Facilitate inquiry phone calls and participate in “warm hand-offs” as needed
Manage office mailbox and distribution of mail to personnel
Maintain file and EMR organization under HIPAA regulations
Make copies, laminate documents, and send/receive faxes, as needed
Create materials for Clinical Staff to be used for clients during their programs
Ensure the clinic is ‘Tour Ready’ by completing routine walkthroughs (Daily, Weekly, and Quarterly)
Maintain clinic appearance to reflect a professional, clean, and safe environment
Monitor periodic maintenance needs (plumbing, electric, handyman, etc.) and schedule services, as needed
Manage budget for community building and office supplies, conduct inventories of the clinic, and purchase necessary items
Uphold our cleanliness guidelines by ensuring clinic is being sanitized, organized, and deep cleaned
Support scheduling within the clinic for last minute changes

Skills

Key technologies and capabilities for this role

Customer ServiceSchedulingAdministrative TasksOffice ManagementEvent PlanningChild CareSpecial Needs SupportOrganization

Questions & Answers

Common questions about this position

What is the salary for the ABA Clinic Administrator position?

This information is not specified in the job description.

Is this position remote or on-site, and where is it located?

This is an on-site position at the Fayetteville clinic location (1391 Walter Reed Road, Suite 104). No remote work is mentioned.

What skills and experience are required for this role?

This is an entry-level position requiring customer service experience, some office experience (up to a year preferred), comfort working with children with special needs, high organization, self-motivation, Microsoft Office proficiency, and a team player mindset in a fast-paced environment.

What is the company culture like at Kind Behavioral Health?

The company encourages all to THINK BIG, HAVE FUN, DO GOOD, and BE KIND, with a focus on outstanding quality care, exceptional clinical outcomes, and planning social events while maintaining a clean and safe environment.

What makes a strong candidate for the Clinic Administrator role?

A strong candidate is energetic, organized, self-motivated, able to work without continuous oversight, proactive, entrepreneurial, customer-service focused, and experienced with children, especially those with special needs.

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees