3PL Operations & Excellence Manager at Andersen Corporation

Heywood, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

Bachelor’s degree in Supply Chain, Business, Operations Management, or a related field
Minimum 5 years of experience in logistics, supply chain, or operations management within a customer-centric environment
Demonstrated leadership experience, with the ability to coach and motivate cross-functional teams
Strong process orientation with a proven record of improving operational efficiency
Experience with warehouse management systems (WMS), order fulfillment, and inventory control
Frontline warehouse or customer-facing operations experience is highly advantageous
Proficiency with Microsoft Excel and strong data analysis capability
Experience working with or managing 3PLs preferred

Responsibilities

Lead and manage 3PL performance end-to-end, monitoring KPIs and SLAs daily and taking swift action to address any gaps
Empower and direct a team of functional leads, ensuring effective daily coordination with 3PL partners
Oversee all inbound, outbound, and order management processes, stepping in as needed to maintain operational flow and service levels
Serve as the primary escalation point for urgent operational issues, including shipment delays, inventory discrepancies, and customer service concerns
Collaborate closely with 3PL partners and internal departments to troubleshoot and resolve real-time logistics challenges
Partner with the Process Improvement Manager to identify and execute tactical process improvements
Enforce operational rigor and compliance, driving consistency, accuracy, and speed across all logistics activities
Foster a culture of accountability, urgency, and continuous improvement within the logistics function
Communicate clearly and diplomatically with cross-functional stakeholders to maintain smooth coordination and professional collaboration

Skills

3PL Management

Supply Chain

Operations Management

KPI Monitoring

SLA Management

Inventory Control

Order Management

Process Improvement

Team Leadership

Logistics Coordination

Escalation Management

Cross-Functional Collaboration

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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