[Remote] 3PL Manager at Octopus Energy

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Energy, Supply ChainIndustries

Requirements

Demonstrated experience managing 3PL or carrier relationships end-to-end across multiple service areas
Proven track record in performance management, cost optimisation, and continuous improvement
Strong commercial and analytical skills — confident using data to drive decisions
Experience working cross-functionally with Finance, Procurement, and Operations
Excellent communication and stakeholder-engagement skills
Comfortable operating at all levels — from warehouse floor to leadership presentations
Familiarity with logistics systems, reporting tools (Excel, Power BI), and collaboration platforms (Slack, SharePoint)
Strong understanding of open-book principles, SLA design, and continuous improvement
Excited by fast-paced growth, complex problem-solving, and creating structure within scale-up environments

Responsibilities

Be on the ground with 3PL partners to understand real-time challenges and workflows, observe loading, routing, and site activities to validate processes and identify improvement opportunities
Troubleshoot issues as they arise and act as the point of escalation for urgent service failures
Lead root-cause investigations on missed slots, delivery failures, damages, and system issues
Work with drivers, planners, and warehouse teams to unblock issues quickly and prevent repeat failures
Ensure day-to-day execution consistently meets agreed SLAs and service standards
Manage the performance framework for all 3PL partners, including MBRs/QBRs, KPI reviews, and SLA governance
Drive accountability and continuous improvement through clear action tracking and follow-up
Lead open-book cost and performance reviews with Procurement and Finance
Track and deliver cost-to-serve improvements across all 3PL activities (inbound, storage, fulfilment, outbound)
Support contract reviews, commercial escalations, and supplier negotiations
Collaborate on strategic projects such as route optimisation, utilisation, network design, and storage efficiency
Develop risk and capacity plans to ensure operational resilience and scalability
Build and maintain reporting tools that enhance visibility of OTIF, SLA compliance, cost, and sustainability metrics
Translate data into actionable insights and share across the wider supply-chain team
Coordinate cross-functional input (Ops, Finance, Procurement, CI, Planning) into performance reviews and projects
Support continuous improvement initiatives that enhance service quality and operational efficiency
Promote a culture of partnership, transparency, and innovation across all logistics providers

Skills

3PL Management

Supply Chain

Logistics

KPI Management

SLA Monitoring

Root Cause Analysis

Performance Governance

Data Analysis

Commercial Strategy

Operational Delivery

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

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