2nd Shift Operations Supervisor at Allurion

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

LogisticsIndustries

Requirements

Exposure/experience with Lean concepts (PDCA, Kaizen, Point Kaizen, MDI, and Root Cause Analysis)
Experience with Warehouse Management Systems
Technical skills: Ability to understand and apply problem solving techniques in day-to-day activities
High energy level, detail-oriented, exhibit a sense of urgency and initiative to perform in a dynamic environment
Excellent communication and presentation skills
Ability to work with a diverse team
Computer skills in Microsoft Office Suite
Ability to multi-task within a dynamic environment
Respect core values of Asurion and comply with the Company's policies and procedures
Physical demands: Bending, sitting, lifting, and standing based on the need of the business; standing and/or sitting for extended periods up to 100% of shift or overtime
Work environment tolerances: Specific vision abilities (close, distance, color, peripheral, depth perception, adjust focus); vocal communications; hearing in loud environments; exposure to heat, cold, dust, noise, chemicals, overtime/shift work; various materials (cardboard, metals, plastics); moving equipment

Responsibilities

Evaluate staffing levels to ensure safety, quality, and production plans are met
Ensure training is complete for new and existing employees to process updates and changes
Review and evaluate teams daily to ensure processes and accountability measures are in place
Conduct monthly 1 on 1 discussions/performance reviews with employees to ensure they understand current and future targets
Collaborate with team and peers on continuous improvement activities across the department
Review operational work instructions to ensure department compliance
Lead team meetings to provide information on daily targets, process/procedure updates, company news, and pertinent job information
Meet or exceed inventory accuracy metrics for the department
Promote and adhere to Asurion Core Values and Employee Handbook daily for self and team
Compile reports on department activities to align daily plans with needs
Ensure daily targets to internal and external customers are met
Ensure Global/Local HR requests (compliance courses, workday, etc.) are completed on time
Ensure payroll systems are accurate and updated daily
Ensure internal departmental databases are updated daily
Coach, mentor, and develop employees to meet Asurion’s expectations for productivity, quality, and goals
Work with COEs to recruit, interview, select, and hire employees into the functional area
Provide oversight and direction to employees in accordance with Asurion's policies and procedures
Organize and direct daily activities of the TLC Operation
Manage, develop, and guide operational employees to provide outstanding results and execute tasks effectively
Ensure employees meet quality standards related to operational work standards and calculate performance metrics

Skills

Key technologies and capabilities for this role

LeanKaizenPDCARoot Cause AnalysisTeam LeadershipPerformance ReviewsContinuous ImprovementInventory AccuracyStaff TrainingCompliance

Questions & Answers

Common questions about this position

What is the location and shift for this position?

The position is located at 1850 Midway Lane, Smyrna, TN 37167 and is for Shift 2, Monday through Thursday from 3:30pm to 12:00am, with overtime as required.

What technical skills are required for the 2nd Shift Operations Supervisor role?

Required technical skills include the ability to understand and apply problem-solving techniques, computer skills in Microsoft Office Suite, exposure to Lean concepts like PDCA, Kaizen, and Root Cause Analysis, and the ability to multi-task in a dynamic environment.

What soft skills are needed for this supervisor position?

Key soft skills include high energy level, detail-oriented nature, sense of urgency and initiative, excellent communication and presentation skills, and the ability to work with a diverse team.

What does the company culture emphasize for this role?

The role requires promoting and adhering to Asurion Core Values and the Employee Handbook daily for self and team, while fostering continuous improvement, coaching, mentoring, and accountability.

What makes a strong candidate for the TLC Supervisor position?

Strong candidates demonstrate leadership in evaluating staffing, conducting performance reviews, coaching employees, ensuring compliance with processes and metrics, and experience with Lean concepts and problem-solving.

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Natick, MassachusettsHeadquarters

2009Year Founded

$112.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, HealthcareIndustries

201-500Employees

Benefits

Paid Vacation

Remote Work Options

Phone/Internet Stipend

Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.

Reliance on digital tools faces competition from evolving technology and digital health solutions.

Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.

Comprehensive digital tools support weight loss, enhancing patient and provider engagement.

Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.

Launch of Virtual Care Suite in the U.S. strengthens market presence and support.

Experienced executives like Keith Johns enhance leadership and international strategies.

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