2026 Customer Experience Operations Co-op at Andersen Corporation

Bothell, Washington, United States

Andersen Corporation Logo
Not SpecifiedCompensation
InternshipExperience Level
Full TimeJob Type
UnknownVisa
ManufacturingIndustries

Requirements

  • Currently pursuing a bachelor’s degree or higher in business, industrial engineering, supply chain, quality/continuous improvement, sales, or similar field
  • Able to work full-time 40 hours per week for 6 months, part-time for 12 months, or a combination of the two
  • Can work in-person in Bothell, WA for a minimum of 3 days per week (in-person Tues-Thurs, remote Mon/Fri)
  • Desire to work in an office environment
  • Enthusiasm to interact with internal Team Members, customers and associated customer-facing processes
  • Ability to deal with ambiguity
  • Strong experience with Office 365 tools e.g. Excel, PowerPoint, Teams, and Planner
  • Good presentation skills and analytical thinking
  • Listens and learns before acting
  • Ability to communicate tactfully and respond positively
  • Good organizational and time management skills

Responsibilities

  • Be part of the Parts Customer Service team at Genie
  • Learn their daily customer facing and back-end processes
  • Work on ways to improve those processes
  • Learn to execute business processes by observing with teams doing the work
  • Document processes
  • Make recommendations for improvement
  • Train team members on improved processes

Skills

Customer Service
Process Improvement
Business Processes
Process Documentation
Team Training
Supply Chain
Industrial Engineering
Continuous Improvement

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters
1995Year Founded
VENTURE_UNKNOWNCompany Stage
VR & AR, Consumer GoodsIndustries
5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.
Labor shortages may delay project timelines and increase costs.
Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.
The company offers a complete service from consultation to professional installation.
Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.
Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.
Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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