Manager, Workforce Strategy (Merchant)
DoorDash- Full Time
- Senior (5 to 8 years)
Candidates should have experience in a similar environment and a willingness to work 40-hour shifts per week. Hourly flexibility is required, along with a proven track record of achieving targets.
The Dark Store Supervisor will supervise that all orders are picked up on time and manage store openings and closures. They will communicate with riders to ensure prompt deliveries, manage the shipping area, and support the packaging of delivery orders. Additionally, they will ensure that all deliveries are scanned, record any appropriate complaints, and maintain accurate inventory counts. The supervisor will collaborate with the Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site and ensure that the warehouse remains clean and tidy while addressing any hazards promptly.
Online food delivery connecting customers and restaurants
Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.