Deliveroo

Dark Store Supervisor - Rome

Milan, Lombardy, Italy

Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries

Requirements

Candidates should have experience in a similar environment and a willingness to work 40-hour shifts per week. Hourly flexibility is required, along with a proven track record of achieving targets.

Responsibilities

The Dark Store Supervisor will supervise that all orders are picked up on time and manage store openings and closures. They will communicate with riders to ensure prompt deliveries, manage the shipping area, and support the packaging of delivery orders. Additionally, they will ensure that all deliveries are scanned, record any appropriate complaints, and maintain accurate inventory counts. The supervisor will collaborate with the Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site and ensure that the warehouse remains clean and tidy while addressing any hazards promptly.

Skills

Supervision
Inventory Management
Communication
Warehouse Management
Order Picking
Logistics
Team Collaboration
Problem-Solving
Time Management
Attention to Detail

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

Key Metrics

London, United KingdomHeadquarters
2013Year Founded
$1,569.6MTotal Funding
IPOCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.
Rising operational costs due to inflation may impact profit margins.
Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.
The company partners with non-food brands, expanding beyond traditional food delivery.
Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.
Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.
AI integration enhances delivery efficiency and reduces operational costs.

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