Client Success Manager
Stitch Fix- Bachelor’s degree or equivalent
Salary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Personalized online clothing styling service
San Francisco, California, United States
- Bachelor’s degree or equivalent
Candidates must possess a Bachelor's degree in Computer Science or a related field, along with a minimum of four years of experience as a developer working with business-critical systems, and a thorough understanding of software engineering best practices including Agile software development, source code control, and testing frameworks.
- Technical expertise in IT systems - Managerial skills for leading teams - Experience managing system administrators - Knowledge of security certifications (e.g., PCI, ISO27001)
Candidates are required to possess a Bachelor's degree or equivalent working experience, a minimum of 6-10 years of total work experience, and 2-4 years of experience in a product role, most recently as a product manager. They should have experience in working with B2B SaaS, API, or Payments companies, a track record of success in financial technology or a related technology start-up, and demonstrate top-tier technical acumen, curiosity, and familiarity with new technologies, APIs, Developer Exp…
- 5+ years of proven work experience in Enterprise B2B sales, in account executive, or business development roles - Experience in selling to large enterprise businesses, managing complex sales processes across multiple segments, and developing differentiated messaging and sales approaches across different target segments - Ability to understand and explain technical products and interact with both highly technical and business-savvy B2B customers - A track record of achieving and exceeding sales…
Candidates must possess a Bachelor's degree in Computer Science or a related field and have a minimum of four years of experience as a developer working with business-critical systems, along with a thorough understanding of software engineering best practices, including Agile software development, source code control, and testing frameworks.
- 3+ years in a client-facing technical role (Support, Engineering, or similar) - Experience in incident management and client relations - Familiarity with B2B SaaS, APIs, or Payments environments (plus) - Experience in fintech or banking, including knowledge of regulated environments (plus) - Background in Open Banking or similar financial technology platforms (plus) - In-depth understanding of clients in key markets (South Africa, Nigeria, Kenya, Ghana) (plus) - Basic software development expe…
Candidates should possess a tertiary qualification in computer science, engineering, or a related field, along with 4+ years of professional experience in a similar role. They must have experience with operating a service-oriented architecture and/or container orchestration (such as Kubernetes), and familiarity with cloud environments. Knowledge of various automation tools like Terraform and Vault, as well as scripting/coding and common programming languages, is required.
- Proven experience working with or within South African law enforcement and intelligence bodies - Strong knowledge of South African legal frameworks around criminal procedure, digital evidence and data privacy - Strong knowledge and experience with financial crime, cyber security and fraud - Strong attention to detail - Proactive and solution-focused - High integrity and professionalism
- Degree/Diploma or equivalent working experience - Minimum of 3 years working as a systems administrator - Willingness to learn and find your own answers - Understanding of secure configuration - Windows and/or macOS experience - Working knowledge of networking protocols