Product Manager

Position Overview

• Location Type: Remote-friendly
• Employment Type: Full-time
• Salary: Not specified

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers. We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

The Role: As a Product Manager, you'll be responsible for helping to define and manage the products which will enable Stitch and our customers to shape the future of financial services. You'll connect with our users to understand their needs, develop product strategy, prioritize and roadmap key features, and work closely with Engineering to ship products. You will be responsible for coordinating teams across Stitch to move a product from ideation to scale including engineering, design, legal, data science, marketing and sales. As a result you will need to be a strong communicator that can work cross functionally. The ideal candidate has built technical products from scratch.

Requirements

• Bachelor's degree or equivalent working experience
• 6-10 years of total work experience
• 2 - 4 years in a product role, most recently as a product manager
• Experience in working in B2B SaaS, API or Payments companies
• A track record of success in financial technology or a related technology start-up
• Has built APIs, products, and complex systems at scale
• Top-tier technical acumen, curiosity, and familiarity with new technologies, APIs, Developer Experiences and databases

Responsibilities

• Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market.
• Define the product strategy and roadmap for our Products, and the associated user-facing API experience.
• Work closely with our engineers to build new products and features.
• Own decisions directly impacting the growth of Stitch’s business.
• Work cross functionally with engineering, design, data science, legal, marketing and sales to build and grow our products.

Advantageous

• Strong network and content knowledge in the local Fintech or Banking space
• Strong knowledge of customers and customer needs in various key markets - including South Africa, Nigeria, Kenya, and Ghana
• Strong understanding of developers and what makes a good developer experience
• Experience developing APIs
• Experience working on B2B2C products, or experience with both developing products for developers and developing products for end-users

Benefits & Perks

• 🏖️ Remote-friendly Work: We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members. We remain conscientious about ensuring a level playing field, especially around team events, business meeting practices, and office-driven benefits. While we facilitate remote work, we also see the value in bringing the full team together.