Remote Jobs at Muck Rack

- 3+ years total professional experience as a software engineer - Proficiency with Python or a similar language - Proficiency with Django or a similar framework - Experience with ElasticSearch or an equivalent search engine - Experience with Kafka or other stream-processing technologies (preferred) - Experience with MySQL or Postgres (preferred) - Experience with Celery (preferred) - Worked on a complex, high-traffic site at a startup or software-as-a-service company, ideally with large amounts …

- 5+ years in Customer Success or Account Management within a B2B SaaS environment of similar or greater size and ARR to Muck Rack, with a proven track record of meeting and exceeding revenue goals - Expertise in overseeing the entire customer lifecycle; adept at handling complex renewal cycles and driving expansion within enterprise accounts - True consultative selling experience, with a proven track record of developing tailored solutions to meet client needs - Background in contract managemen…

Candidates should possess at least one year of experience in a customer-facing role, such as customer success or support, and demonstrate a strong ability to manage a high volume of customer cases. Familiarity with CRM tools like Salesforce is preferred, as well as a proactive approach to identifying and mitigating customer risk.

Candidates should possess 1-3 years of experience in Customer Success or Account Management within a B2B SaaS environment, demonstrating a proven track record of meeting and exceeding revenue goals, expertise in overseeing the entire customer lifecycle, adeptness at handling complex renewal cycles, and experience driving expansion within mid-market accounts, along with a background in contract management.

Candidates should have 5+ years of professional experience, including 3+ years in Governance, Risk and Compliance. Proficiency in writing scripts and coding to automate audit and evidence gathering processes, leveraging Python and SQL is required. Experience with Security and Compliance frameworks such as SOC 2, ISO 27001, and GDPR is necessary. The role also requires experience owning projects, researching problems, partnering with stakeholders, and driving them to completion. Experience consum…

Candidates must have 12-15+ years of experience in B2B SaaS marketing, with a proven track record of success in building and scaling modern, full-funnel marketing engines. Experience in customer acquisition, lifecycle marketing, paid media, and SDR integration is essential. A strong understanding of web and digital performance, ABM, field marketing, and paid media strategy across various channels is required. The ideal candidate will have experience mentoring multidisciplinary marketing teams an…

- Detail-oriented and compliance-driven mindset - Expertise in federal, state, and international tax and labor regulations, including payroll reporting, filings, and documentation - Knowledge of U.S. payroll compliance items such as 401(k) support, state tax setup, and stipends payment processes - Experience administering global payroll (e.g., UK, Canadian, Bulgarian payroll) with alignment to local laws and company policies - Ability to lead preparation for and participation in audits, collabor…

- 2+ years of experience in recruiting coordination, HR, or technical recruiting, ideally in a SaaS or startup environment - Detail-oriented, highly organized, and thrive in a fast-paced, collaborative, and remote-first setting - Strong communication and interpersonal skills, with a proven ability to build trust with both candidates and hiring teams - Adept at managing multiple calendars, coordinating interviews, and handling shifting priorities with professionalism - Proficient with ATS platfor…

- 4+ years of experience in total rewards, compensation, or HR operations, ideally in a fast-paced SaaS or tech environment - Fluent in compensation and benefits fundamentals, including benchmarking, annual reviews, and open enrollment - Experience with managing relationships with external vendors (e.g., Benepass, ADP, benefits brokers) - Comfortable with data analysis to identify trends, assess

- 8+ years of professional experience as a software engineer - Expertise with Python or a similar programming language - Experience with Django or a comparable web framework (FastAPI, Flask, etc.) - Experience building and maintaining microservices that are reliable, observable, and scalable - Experience with Kafka or related streaming technologies - Experience with gRPC, protobuf - Experience with large-scale data systems (multi-terabyte) or high-traffic SaaS applications - Expertise with relat…