\u003Cbr />\u003Cbr />What The Job Involves \u003C/h2>\u003Cp style=\"min-height:1.5em\">In this role, you will work with all stages of the customer engagement, from helping explore the requirements, to ongoing application of our technology to address the customer needs. The Solutions Engineering team coordinates engineering with business teams and customers to align project scoping, delivery, and execution. The team will be on the ground, to support the technical needs and functional requirements of our customers, and work with teams across Hayden AI to build solutions for real problems.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Responsibilities\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Work with cross-functional teams to scope, plan, and implement technical projects with engineering.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Communicate technical information in a clear and meaningful way to customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Respond to and lead technical investigations in the field.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Assess the application of new use cases for new and existing customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Effectively communicate project status and progress through concise, articulate engineering and executive reports and presentations, catering to both client and internal stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead field projects and the execution of client programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Monitor and review product performance data to detect anomalies before they affect customers.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>Qualifications\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">B.S. in an engineering discipline or equivalent.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">8+ years experience in integrated hardware/software Solutions engineering, Application engineering, or similar roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience leading the overall project efforts of at least 5 new products in production.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong technical background in connected cloud connected device software, edge computing, data as a product, machine learning, and fleet management.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working closely with multidisciplinary technical teams to drive customer solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Knowledge of tools and techniques for managing complex project development through its entire lifecycle.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience leading technical teams across multiple locations in the field.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with the public transportation domain is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience delivering innovative technologies to government agencies is a plus.\u003C/p>\u003C/li>\u003C/ul>","https://jobs.ashbyhq.com/haydenai/9fa9926a-6d0f-42e3-9850-5cebf1ba5beb",{"id":149,"name":150,"urlSafeSlug":180,"logo":151},[423],{"city":22,"region":22,"country":424},"Remote","2025-08-27T07:19:20.911Z","Candidates must possess a B.S. in an engineering discipline or equivalent, with over 8 years of experience in integrated hardware/software solutions engineering, application engineering, or similar roles. The ideal candidate has led the overall project efforts for at least 5 new products into production and has a strong technical background in cloud-connected devices, edge computing, data as a product, machine learning, and fleet management. Experience working with multidisciplinary technical teams, managing complex project lifecycles, and leading field technical teams across multiple locations is essential. Knowledge of public transportation and experience delivering technologies to government agencies are considered a plus.","The Staff Solutions Engineer will collaborate with cross-functional teams to scope, plan, and implement technical projects, clearly communicating technical information to customers. This role involves leading technical investigations in the field, assessing new use cases for customers, and effectively reporting project status to both clients and internal stakeholders. Responsibilities also include leading field projects, executing client programs, and monitoring product performance data to proactively identify and address anomalies.",{"employment":429,"compensation":432,"experience":435,"visaSponsorship":441,"location":442,"skills":443,"industries":452},{"type":430},{"id":192,"name":193,"description":431},"Commit to a standard 40-hour workweek, usually with full benefits.",{"minAnnualSalary":433,"maxAnnualSalary":434,"currency":197,"details":22},193000,227000,{"experienceLevels":436},[437],{"id":438,"name":439,"description":440},"de6fc08d-b7f4-4514-8560-7f69a3611e1e","Expert & Leadership (9+ years)","Leverage deep expertise and lead strategic initiatives.",{"type":11},{"type":11},[283,444,445,446,447,448,449,450,451],"Solutions Engineering","Application Engineering","Hardware/Software Integration","Project Management","Technical Communication","Client Relationship Management","Problem Solving","Data Analysis",[453,455,457],{"id":334,"name":454},"Transit Technology",{"id":334,"name":456},"Government Technology",{"id":334,"name":283},["Reactive",459],{"$ssite-config":460},{"env":461,"name":462,"url":463},"production","nuxt-app","https://jobo.world/",["Set"],["ShallowReactive",466],{"company-HaydenAI":-1,"company-jobs-2f333989-a82f-4421-b631-797eb637e8d6-carousel":-1},"/company/HaydenAI",{}]