Xfinity Retail Service Associate (N Savannah) at Comcast

Savannah, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Retail, MediaIndustries

Requirements

Strong understanding and enthusiasm for technology, especially company products and services
Ability to carry and lift up to 25 pound boxes
Ability to stand and move about the store constantly
Regular, consistent, and punctual attendance
Ability to work nights and weekends, variable schedule(s), and overtime as necessary
Skills: Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Responsibilities

Support the store team to deliver a best-in-class customer experience
Provide great support to customers and the store team while striving for improvement
Maintain accurate inventory, clean stores, and tight back-of-house spaces
Scan the sales floor to ensure counters, devices, accessories, and walkways are accessible, clean, and functioning; report exceptions to leadership
Greet customers during busiest moments, connect them to a sales consultant timely, and demonstrate company technology to encourage return visits
Check and inspect the back of the store for clean, secure, and appropriately placed inventory; assist with receiving and stocking inventory to standards
Assist leadership with the weekly cycle count process and identify improvements to the store count process
Know current processes and procedures and suggest improvements that enhance customer and/or store experience
Adjust and adapt to store management priorities and direction, demonstrating professionalism and integrity
Understand and apply Operating Principles; own the customer experience; be enthusiastic about company technology; win as a team; participate in Net Promoter System; drive results and growth; respect inclusion & diversity
Other duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesInventory ManagementStore OperationsTechnology ProductsTeam Support

Questions & Answers

Common questions about this position

What is the work schedule like for this position?

The role requires regular, consistent and punctual attendance, with the ability to work nights and weekends, variable schedules, and overtime as necessary.

What are the physical requirements for this job?

Employees must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

What salary or compensation does this role offer?

This information is not specified in the job description.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leading the future in media and technology, with employees expected to own the customer experience and follow Operating Principles.

What makes a strong candidate for this Retail Service Associate role?

Strong candidates show enthusiasm for technology especially company products, support the store team, maintain clean and organized spaces, adapt to management priorities with professionalism and integrity, and suggest process improvements.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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