Xfinity Field Sales Professional at Comcast

Plymouth, Michigan, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Demonstrates an advanced knowledge of Comcast products (video, high-speed internet, voice, XFINITY Home), including features, benefits, product differences, pricing, and campaigns
Displays thorough and recent competitive knowledge
Possesses expert knowledge of selling reflective of the position’s required relevant experience
Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business-to-consumer sales
Displays competent time management and organizational skills
Shows confidence in selling ability
Possesses effective communication, organizational, and people skills, as well as strong customer service skills
Illustrates strong technical capability (computer knowledge, billing system, databases)
Must meet the physical requirements of the job, including the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; must be able to work nights and weekends, variable schedule(s), and overtime as necessary

Responsibilities

Promotes and sells Comcast products and services (video, high-speed internet, voice, XFINITY Home) to individual customers by knocking every door within assigned territory
Effectively communicates and develops rapport with customers
Evaluates individual customers' existing and potential product needs and makes recommendations
Increases customer understanding of Comcast products, pricing models, and competitive advantages over other service providers
Evaluates competitive offers and frames responses to show the benefits of Comcast
Creates and executes turf management plans without assistance, utilizes experience-based sales techniques, and operates independently
Meets and exceeds sales goals as established by local market
Independently establishes and organizes daily sales activities
Generates business through established and approved methods of lead generation
Implements effective sales closing techniques to ensure product installation goals are achieved
Understands and applies Operating Principles; owns the customer experience; knows products and services; wins as a team
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Door-to-Door SalesProduct KnowledgeSales ProcessCustomer RapportCompetitive AnalysisTurf ManagementXFINITY HomeHigh-Speed InternetVideo ServicesVoice Services

Questions & Answers

Common questions about this position

What is the salary for the Xfinity Field Sales Professional role?

The salary is $86,002.24, which is base plus commission.

Is this a remote position or does it require fieldwork?

This is not a remote role; it involves fieldwork such as knocking on every door within an assigned territory and residential canvassing sales.

What key skills are required for this sales position?

Required skills include advanced knowledge of Comcast products, expert sales techniques, effective communication and rapport-building with customers, strong organizational and time management skills, and technical capability with computers, billing systems, and databases.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and a focus on remarkable people who drive cutting-edge products for customers.

What makes a strong candidate for this Field Sales Professional role?

A strong candidate has a consistent record of success in residential canvassing sales, meets and exceeds sales goals, operates independently with experience-based techniques, and demonstrates confidence in selling along with physical ability for door-to-door work.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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