Workforce Management Specialist at Dollar Tree

Chesapeake, Virginia, United States

Dollar Tree Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Bachelor’s degree in human resources, business administration, or a related field
  • 3-5 years of experience preferred in workforce management compliance, in a fast-paced and dynamic environment
  • 1-3 years of analysis and ad hoc reporting experience required; retail operations experience preferred
  • Experience developing and delivering small and mid-scale projects from development to delivery
  • In-depth knowledge of labor laws and regulations, including wage and hour regulations, FMLA, ADA, and other relevant laws
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insights
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
  • Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Technical skills: Experience with reporting tools, MS Office software, and other applications, including SQL, Oracle VB, report writing tools, Access, Excel, MicroStrategy Analytics; practical knowledge in importing data, BI tools, spreadsheets, graphs, flowcharts; exposure to technical requirements analysis, business process modeling/mapping, methodology development, and data modeling

Responsibilities

  • Monitor and stay up to date with all applicable labor laws and regulations, including but not limited to Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act
  • Develop and implement policies and procedures related to workforce management, including attendance, scheduling, timekeeping, and leave management
  • Develop and implement compliance reporting
  • Conduct regular audits of workforce management processes to ensure compliance with internal policies and external regulations
  • Work with HR, legal, and management teams to investigate and resolve any compliance issues related to workforce management
  • Monitor various KPIs and work with the field and various departments to answer questions or resolve issues
  • Compile, analyze, and provide detailed and summary reports on an as-needed basis (daily, weekly, monthly, and quarterly) to provide optics on organizational performance/compliance
  • Format and present findings to all levels of the organization ranging from C-suite down to field-level
  • Identify root causes for business problems and analyze various metrics to provide business commentary, solutions, and support overall Store Simplification
  • Collaborate with cross-functional teams to ensure compliance with all relevant labor laws and regulations, including wage and hour regulations, overtime rules, and record-keeping requirements
  • Collaborate with cross-functional teams to develop/enhance WFM system to handle any current/upcoming changes in local/federal labor laws
  • Serve as a training resource for other analysts and business partners
  • Compile data from multiple sources to create reports and summaries; may require training and eventual fluency in different business intelligence and query tools
  • Stay up to date with industry trends and best practices related to workforce management compliance

Skills

Labor Law Compliance
Policy Development
Compliance Auditing
KPI Monitoring
Data Analysis
Reporting
Root Cause Analysis
Cross-functional Collaboration
Fair Labor Standards Act
Family and Medical Leave Act
Americans with Disabilities Act

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters
1986Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.
The multi-price strategy might alienate traditional Dollar Tree customers.
Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.
The company sources merchandise globally to provide high-value items at low costs.
Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.
Enhancing e-commerce capabilities can capture a larger share of the online retail market.
Partnerships with local suppliers can reduce supply chain disruptions.

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