Workforce Management Specialist at Dollar Tree

Chesapeake, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Bachelor’s degree in human resources, business administration, or a related field
3-5 years of experience preferred in workforce management compliance, in a fast-paced and dynamic environment
1-3 years of analysis and ad hoc reporting experience required; retail operations experience preferred
Experience developing and delivering small and mid-scale projects from development to delivery
In-depth knowledge of labor laws and regulations, including wage and hour regulations, FMLA, ADA, and other relevant laws
Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insights
Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
Strong attention to detail and organizational skills
Technical skills: Experience with reporting tools, MS Office software, and other applications, including SQL, Oracle VB, report writing tools, Access, Excel, MicroStrategy Analytics; practical knowledge in importing data, BI tools, spreadsheets, graphs, flowcharts; exposure to technical requirements analysis, business process modeling/mapping, methodology development, and data modeling

Responsibilities

Monitor and stay up to date with all applicable labor laws and regulations, including but not limited to Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act
Develop and implement policies and procedures related to workforce management, including attendance, scheduling, timekeeping, and leave management
Develop and implement compliance reporting
Conduct regular audits of workforce management processes to ensure compliance with internal policies and external regulations
Work with HR, legal, and management teams to investigate and resolve any compliance issues related to workforce management
Monitor various KPIs and work with the field and various departments to answer questions or resolve issues
Compile, analyze, and provide detailed and summary reports on an as-needed basis (daily, weekly, monthly, and quarterly) to provide optics on organizational performance/compliance
Format and present findings to all levels of the organization ranging from C-suite down to field-level
Identify root causes for business problems and analyze various metrics to provide business commentary, solutions, and support overall Store Simplification
Collaborate with cross-functional teams to ensure compliance with all relevant labor laws and regulations, including wage and hour regulations, overtime rules, and record-keeping requirements
Collaborate with cross-functional teams to develop/enhance WFM system to handle any current/upcoming changes in local/federal labor laws
Serve as a training resource for other analysts and business partners
Compile data from multiple sources to create reports and summaries; may require training and eventual fluency in different business intelligence and query tools
Stay up to date with industry trends and best practices related to workforce management compliance

Skills

Key technologies and capabilities for this role

Labor Law CompliancePolicy DevelopmentCompliance AuditingKPI MonitoringData AnalysisReportingRoot Cause AnalysisCross-functional CollaborationFair Labor Standards ActFamily and Medical Leave ActAmericans with Disabilities Act

Questions & Answers

Common questions about this position

What qualifications are required for the Workforce Management Specialist role?

A Bachelor’s degree in human resources, business administration, or a related field is required, along with 3-5 years of preferred experience in workforce management compliance in a fast-paced environment, 1-3 years of analysis and ad hoc reporting experience, and retail operations experience preferred.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What does the team structure look like for this role?

The role involves working closely with HR, legal, and management teams, collaborating with cross-functional teams, field operations, and various departments, and serving as a training resource for other analysts and business partners.

What makes a strong candidate for this Workforce Management Specialist position?

Strong candidates will have a Bachelor’s degree in a relevant field, experience in workforce management compliance and analysis in a fast-paced retail environment, and skills in developing policies, conducting audits, analyzing data, and delivering projects.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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