[Remote] Workday Configurations Analyst II - CloudKitchens at CloudKitchens

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

3-5 years of working experience
Proven experience in a fast-paced start-up environment
Proven experience with Workday configuration, troubleshooting, and issue resolution
Strong understanding of Workday modules (e.g., HCM, Payroll, Recruiting, Time Tracking, etc.)
Security and business process expertise
Experience managing and prioritizing service tickets using ticketing systems (e.g., ServiceNow, Zendesk, Jira etc.)
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently, prioritize tasks, and manage multiple tickets concurrently
Experience in a remote work environment

Responsibilities

Provides day-to-day operation support of Tier 1 Workday tickets for all HR system modules (HR, Payroll, Time Tracking, Absence, Advanced Compensation Benefits Recruiting, Talent & Performance)
Researches, identifies, and resolves complex Workday issues, unexpected results, and process flaws
Maintains the accuracy of Workday data and supports HR technology efforts involving Workday HCMS
Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service
Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws

Skills

CloudKitchens

Provides shared kitchen spaces for delivery-only restaurants

About CloudKitchens

CloudKitchens provides shared kitchen spaces specifically designed for delivery-only restaurants. These kitchens are fully equipped and allow restaurant operators to focus on food quality and employee satisfaction while alleviating the challenges of financing, construction, and maintenance. Clients, including national chains and local restaurants, can quickly open new kitchens, test various food concepts, and optimize delivery operations with minimal risk. The company charges rent for kitchen use and offers additional services, including proprietary technology that streamlines order management. CloudKitchens aims to support restaurant growth in the expanding food delivery market by providing a comprehensive solution that minimizes investment and maximizes efficiency.

Los Angeles, CaliforniaHeadquarters

2018Year Founded

$1,215.9MTotal Funding

LATE_VCCompany Stage

Food & AgricultureIndustries

201-500Employees

Benefits

Health Insurance

Hybrid Work Options

Performance Bonus

Risks

CloudKitchens faces lawsuits for discrimination and labor violations, affecting reputation.

Underutilized facilities and staff layoffs indicate potential operational inefficiencies.

Shift away from virtual kitchens by major brands could impact CloudKitchens' model.

Differentiation

CloudKitchens offers fully equipped shared kitchens for delivery-only restaurants.

The company provides proprietary technology for managing delivery orders efficiently.

CloudKitchens allows testing multiple food concepts from a single kitchen.

Upsides

CloudKitchens received significant investment from Microsoft, indicating confidence in its model.

Expansion into Sacramento and Houston shows growth potential in new markets.

Increased consumer interest in ghost kitchens due to desire to avoid social interaction.

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