Windows and VMWare Administrator

The Windows and VMware Administrator will be responsible for administering, maintaining, securing, and optimizing clients’ Windows server environments and VMware infrastructure, including installation, configuration, patching, and performance tuning; managing and supporting core Microsoft services such as Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, NTP and DHCP; managing and supporting VMware infrastructure including vSphere, vCenter Server, ESXi hosts, VMware HA, and DRS configurations; supporting and maintaining virtual and physical server infrastructure within data centre hosting environments; performing monthly patching across multiple servers and ESXi hosts using centralized patch management tools and processes; implementing and maintaining security best practices to protect systems and data; providing technical support to clients, effectively troubleshooting and resolving issues related to Windows and VMware environments; providing Problem Management support, including Root Cause Analysis (RCA) for client-impacting incidents and resolving complex underlying issues; collaborating with team members on infrastructure planning, upgrades, migrations, and changes; assisting with server decommissioning and migration activities as required; maintaining clear and accurate documentation for system configurations, procedures, and troubleshooting guides; coordinating effectively with vendors for technical support and procurement; participating in an on-call rotation in an escalation capacity.