d) Customer Experience at Fresenius Medical Care

Bad Homburg vor der Höhe, Hesse, Germany

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Not SpecifiedCompensation

InternshipExperience Level

Part TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Event ManagementIndustries

Requirements

Laufendes Studium, idealerweise in den Bereichen Wirtschaft, Gesundheitswesen oder Veranstaltungsmanagement
Selbstständige und strukturierte Arbeitsweise
Sehr gute Kommunikationsfähigkeit
Hohe Service- und Kundenorientiertheit
Zuverlässigkeit und Belastbarkeit
Eigeninitiative
Teamfähigkeit
Reisebereitschaft innerhalb Deutschlands
Kenntnisse in Microsoft Office (Outlook, SharePoint, Teams, Excel)

Responsibilities

Unterstützung bei Planung, Durchführung, Abwicklung und Dokumentation von nationalen Kongressen und FME-Veranstaltungen gemäß Jahresplanung (inkl. Veranstaltungsdatenbank)
Übernachtungsmanagement für FME-Mitarbeitende und ggfs. Referentinnen und Referenten anlässlich von FME-Veranstaltungen und nationalen Kongressen
Unterstützung bei Koordination der Logistik/des Veranstaltungsmaterials in Abstimmung mit Anwendungsberatung, Außendienst, Produktmanagement sowie zuständigen Abteilungen des kaufmännischen Bereichs
Dokumentation aller compliance-relevanten Vorgänge im Rahmen der Veranstaltung auf dem Laufwerk und SharePoint inkl. zugehöriger Verträge in der gruppeneigenen Veranstaltungsdatenbank
Projektbezogene Zusammenarbeit mit Agenturen, Messebauern und Graphikstudios zur Erstellung von Veranstaltungsmaterial und Präsentationen hierzu sowie Verwaltung des mobilen Messematerials

Skills

Microsoft Office

Outlook

SharePoint

Teams

Excel

Event Planning

Logistics Coordination

Project Management

Compliance Documentation

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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