Welcome Coordinator at CVS Health

Core responsibilities include welcoming patients and guests, conducting visit check-in, collecting co-pays, updating patient information in the electronic medical record platform, scheduling appointments, managing phone lines and faxes, maintaining cleanliness of welcome areas, and other duties as assigned.

Required skills include strong computer skills, basic knowledge of Google Suite, professional phone etiquette, US work authorization, and fluency in Spanish, Polish, Russian, or other community languages where necessary.

This is an on-site role at Oak Street Health clinics, involving direct patient interactions, welcoming guests, and maintaining clinic areas, with infrequent floating to other centers.

Welcome Coordinators are part of the Service Team and report to the Practice Manager, focusing on creating a seamless experience for patients and community members.

Strong candidates have customer service experience, some college education, a flexible and positive attitude, a welcoming demeanor toward older adults, high integrity, and embody being 'Oaky'.