Patient Services Coordinator
Bankers Healthcare GroupSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Customer ServiceIndustries
Requirements
Candidates should possess strong computer skills and basic knowledge of Google Suite, fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, US work authorization, and some college preferred. Experience in a customer service setting is strongly preferred.
Responsibilities
The Welcome Coordinator will be responsible for welcoming patients and guests, conducting visit check-in and assisting patients with required forms, collecting co-pays, updating patient information and making changes in the electronic medical record platform, scheduling/rescheduling appointments within electronic medical records, managing phone lines by answering, taking messages, and conducting outbound calls as instructed, managing faxes in the electronic fax platform, maintaining the cleanliness of the Welcome and Community Room areas, and potentially floating to other centers in the region on an infrequent basis. They will also perform other duties as assigned, delivering excellent, high-touch assistance to patients and guests every day.
Skills
Google Suite
Spanish
Polish
Russian
Customer Service
Electronic Medical Records
Fax Management
Scheduling
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Key Metrics
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees