Manager, Customer Operations (Inbound Virtual Contact Center)
JerryFull Time
Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
The position is located in Edison/Perth Amboy, NJ.
Candidates need 2+ years of warehouse experience, preferably in inbound operations, strong leadership and problem-solving skills, experience with Warehouse Management Systems (WMS) and inbound logistics processes, ability to handle multiple tasks in a fast-paced environment, and excellent communication and team coordination abilities.
This information is not specified in the job description.
The company provides opportunities for professional development and advancement into leadership roles.
A strong candidate will have at least 2+ years of warehouse experience in inbound operations, proven leadership skills, hands-on experience with WMS, and the ability to thrive in a fast-paced environment while coordinating teams effectively.
China's largest online retailer and technology services
JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.