Warehouse Supervisor at Short Story

South San Francisco, California, United States

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$65,000 – $90,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, E-commerce, LogisticsIndustries

Requirements

Four-year degree or equivalent professional experience
Exceptional people manager with 3+ years of experience

Responsibilities

Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
Support development of warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
Inspire, develop, and support your direct reports and warehouse associates
Connect your team to our vision and bring focus & intention to delivering on our stated goals
Manage the labor planning needs for your team to meet weekly goals through accurate planning for current and future hiring needs
Review daily performance data and analyze for trends and opportunities. Make informed decisions and respond to changing operational needs effectively e.g. staffing and process changes
Support outbound: manage every aspect of the outbound shipping process including picking, folding, and shipping orders. Ensure that every detail is perfect in our Short Story curations. Process Client exchanges
Support returns: ensure that all returned items are of highest quality before being placed back into inventory
Support new merch: receive new inventory from vendor partners by tagging, categorizing, and binning 100% of our new inventory
Support overall operation: solve fulfillment issues, repair and restore inventory, and keep equipment running smoothly

Skills

Key technologies and capabilities for this role

Warehouse ManagementTeam LeadershipPeople ManagementInventory ControlReceivingPickingPackingQuality ControlOperationsScalability

Questions & Answers

Common questions about this position

What is the salary range for the Warehouse Supervisor position?

The salary range is $65K - $90K.

Is this role remote or onsite?

This is an onsite position in San Francisco.

What key skills are required for the Warehouse Supervisor role?

Key skills include exceptional people management, operational savvy, detail orientation, ability to track multiple warehouse facets, and vision to scale rapidly.

What is the company culture like at Short Story?

The culture thrives on data insights, exceptional commitment to fit, urgency to move quickly, and values like Transform Lives (customer-first), Demand Excellence (obsess about details), Embrace Challenges, and Think Differently.

What makes a strong candidate for this Warehouse Supervisor position?

A strong candidate is an exceptional people manager with operational savvy, detail-oriented, able to lead large teams and Team Leads, and has the vision to scale operations rapidly while ensuring peak efficiency and customer satisfaction.

Short Story

Personal styling service for petite women

About Short Story

Short Story offers a personal styling service specifically designed for petite women, those who are 5’4” or shorter. The company recognizes that a significant portion of women in the US are petite but often find it challenging to find fashionable clothing that fits well. To address this, Short Story curates personalized clothing selections and delivers them directly to clients' homes. Customers can try on the items, keep what they like, and return the rest, making the shopping process convenient and tailored to their needs. Unlike many mainstream fashion retailers, Short Story focuses exclusively on the petite demographic, ensuring that their offerings are stylish and well-fitting. The company's goal is to create a supportive community for petite women, empowering them through fashion and providing a shopping experience that prioritizes quality and fit.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$145.9KTotal Funding

SEEDCompany Stage

Consumer GoodsIndustries

51-200Employees

Benefits

Medical, dental and vision benefits

Unlimited vacation

Competitive startup compensation

Opportunity to work with a dedicated and experienced founding team

Company meals & events

Professional development resources

Opportunity to progress rapidly through your career

Risks

Increased competition from niche fashion startups could impact Short Story's market share.

AI-driven styling apps may offer similar services at a lower cost.

Economic downturns could reduce demand for personalized styling services.

Differentiation

Short Story focuses exclusively on petite women, a largely underserved market.

The company offers personalized styling, ensuring a perfect fit for petite clients.

Short Story combines styling fees with clothing sales, creating a unique business model.

Upsides

Growing demand for personalized fashion services boosts Short Story's market potential.

The underserved petite market presents significant growth opportunities for Short Story.

Expansion of online shopping supports Short Story's subscription-based business model.

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