Warehouse Operations Supervisor at Fullscript

Riverside, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply Chain, HealthcareIndustries

Requirements

3+ years of experience within the field of Warehousing & Logistics
1+ years of experience in a leadership role, leading teams of 20+ (including hiring, training, and off-boarding)
HS Diploma required, secondary education degree desired
Previous experience in food warehouse housekeeping, sanitation, and pest control procedures
Advanced experience with WMS and/or ERP systems in a warehouse environment
Proven track record of generating effective ideas and successfully implementing them
Excellent oral and written communication skills, including a clear aptitude for public speaking
Ability to make difficult decisions, solve problems, prioritize, generate and utilize reports, and manage projects
Ability to work and communicate effectively with various team members, suppliers, and cross-functional departments; track record of solving cross-departmental problems with lasting solutions
Ability to lift 50 lbs
Ability to work an appropriate full-time shift, including overtime when necessary; this includes a track record of going above and beyond when business volume dictates
Physical ability to walk, stoop, lift to 50 lbs, and stand for extended periods
Availability to work Sunday through Thursday (Sunday 8 am to 5 pm, Monday-Thursday 9 am to 6 pm), with weekends and holidays as needed

Responsibilities

Supervise and ensure the overall effectiveness of Distribution Center staff and operations
Ensure staff members follow work procedures correctly and perform at a high level
Ensure customer and internal business needs are met within the department's responsibilities
Motivate the team to get the job done with teamwork and cooperation
Administer corrective action to team members when appropriate
Positively promote and support the Fullscript values and mission
Ensure the department maintains a clean, organized, and safe work environment
Oversee all daily warehouse functions, including receiving, picking/packing, shipping, inventory control, quality control, facilities, and workplace safety
Ensure work areas are safe and employees follow proper work procedures and protocols; administer corrective action when guidelines are not followed, while offering encouragement for high performance
Create and maintain daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc.) to ensure business needs are met
Maintain time and attendance data within the company's timekeeping system, including editing employee punches and tracking attendance occurrences (late arrivals, unexcused absences, etc.)
Lead the new hire/onboarding/training process
Constantly look for new and innovative ways to increase the effectiveness of labor and system resources
Act as a Leader within the department and organization; motivate staff and encourage team growth
Work cohesively with other department team members to ensure all objectives are met
Serve as a Sanitation Supervisor, ensuring the facility is safe, clean, and secure at all times
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Warehouse ManagementInventory ControlReceivingPicking and PackingShippingQuality ControlWorkplace SafetyStaff SchedulingEmployee TrainingTimekeeping SystemsTeam Leadership

Questions & Answers

Common questions about this position

What are the required qualifications and experience for the Warehouse Operations Supervisor role?

Candidates need 3+ years of experience in Warehousing & Logistics, 1+ years in a leadership role leading teams of 20+, an HS Diploma (secondary education desired), experience in food warehouse housekeeping/sanitation/pest control, advanced WMS/ERP systems experience, and strong communication skills.

What is the work schedule for this position?

The role works Sunday through Thursday, with Sunday 8 am to 5 pm and Monday-Thursday 9 am to 6 pm, plus weekends and holidays as needed; it requires staying until the job is completed daily.

Is this a remote position, or does it require on-site work?

This is a hands-on warehouse role requiring physical presence, including walking, stooping, lifting up to 50 lbs, and standing for extended periods.

What does the company value in this role?

Fullscript values positively promoting its mission, maintaining a clean/safe environment, motivating teams through encouragement and corrective action, innovation for efficiency, and cohesive teamwork.

What makes a strong candidate for this Warehouse Operations Supervisor position?

A strong candidate has proven leadership of large teams, advanced WMS/ERP expertise, sanitation experience in food warehouses, innovative problem-solving, and excellent communication to motivate and train staff effectively.

Fullscript

Platform for managing supplement plans

About Fullscript

Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.

Ottawa, CanadaHeadquarters

2011Year Founded

$265.7MTotal Funding

LATE_VCCompany Stage

Education, Healthcare, Consumer GoodsIndustries

501-1,000Employees

Benefits

Flexible Paid Time Off

Stock Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Wellness Program

Training Budget

Risks

Integration challenges with Rupa Health could lead to operational inefficiencies.

Regulatory scrutiny may arise from handling genetic data with 3X4 Genetics.

Recent executive changes could cause strategic misalignments during transitions.

Differentiation

Fullscript offers a seamless blend of virtual dispensing and in-office sales.

The platform supports over 70,000 practitioners with personalized treatment plans.

Fullscript's educational resources enhance patient adherence and promote wellness.

Upsides

The acquisition of Rupa Health expands Fullscript's comprehensive care platform.

Partnership with 3X4 Genetics enhances personalized supplement recommendations.

Growing demand for telehealth boosts Fullscript's digital health platform.

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