Warehouse Fulfillment Supervisor at BJ's Wholesale Club

Delray Beach, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Know their business/business acumen, exhibit strategic thinking and sound decision-making through knowledge and utilization of business data
Lead through change, model leadership competencies, build credibility and act as a champion for business growth
Communicate effectively and provide information teams require to be successful
Build high performing teams by creating a culture of collaboration, provide honest and timely direction, follow up and feedback to drive business results and support team member engagement
Deliver results by executing business expectations within expected timeframes, setting clear expectations, utilizing follow up and accountability
Teach, coach and lead through the club level training process
Support team member engagement, enable application of policies, procedures, and compliance
Drive a culture of development, strategic thinking and acting, ethical decision making and engagement
Lead with the team member and member in mind to address concerns and escalate as appropriate
Ensure a safe and positive environment for team members
Embrace inclusion and diversity through collaboration and respect, acknowledge success, work as a team, identify and retain top talent
Guarantee service excellence through all points of contact and set service standard expectations
Provide team support and empowerment to resolve member concerns
Ensure a safe and positive environment for members and daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Lead teams to deliver GOLD club standards daily, define and model Grand Opening Look daily
Acquire deep knowledge of key metrics and reporting for total club and department performance
Drive performance and profitability using reporting to identify trends and areas of opportunity
Have foresight to see breakdowns in process

Responsibilities

Work closely with the Assistant Club Manager to provide leadership and direction within the club and drive club performance, particularly for directly managed departments
Perform all OMNI functions, lead Omni team members, establish operational efficiencies, maintain policies and procedures, and deliver outstanding member experience
Administer all digital initiatives including BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club
Maintain a clean and organized area within the OMNI Space
Bin storage to organize members' orders based on gold standards
Ensure storage bins are regularly cleaned and maintained based on safety standards