Warehouse & Fulfillment Manager at Ruggable

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Consumer Products, Manufacturing, Home DécorIndustries

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business, or related field
10 years of warehouse experience in manufacturing or fulfillment work
5 years of Warehouse Management experience
Strong knowledge of warehouse management systems (WMS) and ERP platforms
Proven ability to lead and develop high-performing teams
Excellent problem-solving, organizational, and communication skills
Fluency in Spanish and English (Preferred)
Experience delivering improvement with Six Sigma and/or Lean Methodologies (Preferred)

Responsibilities

Lead daily warehouse activities, including receiving, put-away, storage, inventory control, picking, packing, and shipping
Maintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standards
Optimize warehouse layout and processes for efficiency and cost-effectiveness
Ensure inventory accuracy through cycle counts and reconciliation
Partner cross-functionally with Supply Chain and network warehouse leaders to develop standard work and best practices
Oversee the order fulfillment process for bulk wholesale orders ensuring accuracy, timeliness, and adherence to SLAs
Collaborate with manufacturing, supply chain, and customer service teams to align production and shipping schedules
Identify and source vendors for plant services and goods. Place orders and create system to manage the procurement process for any material and supplies purchased locally
Manage, train, and develop a high-performing team of warehouse associates, leads, and supervisors
Build a culture of accountability, continuous improvement, and teamwork
Schedule labor to meet fluctuating production and order demands
Monitor and improve SQDC KPIs such as inventory accuracy, stock-outs, on-time shipment, and productivity
Identify and implement process improvements, automation, and lean initiatives
Utilize WMS/ERP systems to track inventory and fulfillment performance
Partner with IT and operations leadership to integrate new technologies that improve efficiency and scalability

Skills

Key technologies and capabilities for this role

Warehouse ManagementInventory ControlOrder FulfillmentSupply ChainOSHA ComplianceCycle CountsPickingPackingShippingManufacturing Operations

Questions & Answers

Common questions about this position

What experience is required for the Warehouse & Fulfillment Manager role?

The ideal candidate has 10+ years of experience in both warehouse management and manufacturing support for direct-to-consumer/e-commerce and wholesale order fulfillment.

Where is this position located?

The role is based within our Charlotte manufacturing plant.

What does the company culture emphasize for this role?

The role involves building a culture of accountability, continuous improvement, and teamwork while managing a high-performing team.

What are the key responsibilities in warehouse operations?

Responsibilities include leading daily activities like receiving, put-away, storage, inventory control, picking, packing, and shipping, while maintaining a clean, organized, and safe environment compliant with OSHA standards.

What makes a strong candidate for this position?

A hands-on leader with 10+ years in warehouse management and manufacturing support, skilled in team development, process optimization, and utilizing WMS/ERP systems, who can ensure inventory accuracy and meet SLAs in a 7-day operation.

Ruggable

E-commerce platform for washable rugs

About Ruggable

Ruggable offers a unique solution in the rug market with its patented 2-Piece Rug System, which consists of a removable top layer that can be easily washed in a standard home washing machine. This feature makes it particularly appealing to young families, pet owners, and busy individuals who need practical and stylish home decor options. Ruggable primarily sells its products directly to consumers through its online platform, providing a variety of affordable and customizable rug designs for both residential and commercial clients. Unlike traditional rug companies, Ruggable's focus on washable rugs and direct-to-consumer sales sets it apart in the home decor industry. The company's goal is to make stylish and functional rugs accessible to a wider audience while maintaining a strong brand presence and steady growth.

Gardena, CaliforniaHeadquarters

2017Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Consumer GoodsIndustries

201-500Employees

Benefits

401(k) Company Match

401(k) Retirement Plan

Hybrid Work Options

Risks

Expansion into Europe may pose regulatory and logistical challenges.

High-profile collaborations risk diluting Ruggable's brand identity.

Focus on direct-to-consumer sales may limit reach in traditional retail spaces.

Differentiation

Ruggable's patented 2-Piece Rug System offers unique machine-washable convenience.

Direct-to-consumer model allows Ruggable to offer customizable and affordable rug options.

Strong brand presence bolstered by collaborations with Goop, Bridgerton, and Jonathan Adler.

Upsides

Growing e-commerce sector aligns with Ruggable's direct-to-consumer business model.

Increasing pet ownership boosts demand for Ruggable's washable, pet-friendly rugs.

Collaborations with influencers enhance brand visibility and attract diverse customer segments.

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