VP Of Operations at Remi

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail Technology, SaaS, Consumer TechnologyIndustries

Requirements

Experience managing business partner experience, support, deployment, and retention
Ability to create and execute programs for building, shipping, installing, onboarding, and driving transactions at partner locations
Capability to work closely with leadership, sales, and product teams to advance features, drive growth, and ensure partner satisfaction
Experience leading teams in post-sales partner activities

Responsibilities

Lead the team managing all post-booking activities for partners and manage partner relationships
Create and execute a detailed onboarding rollout plan, ensuring it stays on track and schedule
Develop a plan to effectively train business owners on Revi systems
Manage partner relationships proactively to deliver an outstanding partner experience
Track partner health to identify growth opportunities and churn risks
Analyze various partner issues and address them in a timely manner
Deliver against target weekly and monthly KPI metrics (e.g., task completions, partner retention rate, outbound call activities, transaction goals)
Maintain high levels of engagement and satisfaction with a focus on loyalty
Identify partner opportunities (incomplete in description)

Skills

Key technologies and capabilities for this role

Operations ManagementExecutive LeadershipStrategic PlanningTeam LeadershipBusiness Operations

Questions & Answers

Common questions about this position

What is the employment type for this VP of Operations role?

This is a full-time position.

Is this VP of Operations role remote or office-based?

This information is not specified in the job description.

What are the main responsibilities for the VP of Operations?

You will manage business partner experience, support, deployment, and retention, and create and execute programs to build, ship, install, onboard, and drive transactions at business partners’ locations.

What is the company culture like at Revi?

Revi has a vision-driven team that works hard, plays hard, and is committed to serving consumers and business partners, with opportunities to influence culture, core values, hiring, and practices while working directly with the CEO and executives.

What makes a strong candidate for this VP of Operations position?

Strong candidates will join early to make significant impact at a fast-growing startup, work as a thought partner with the CEO and executives, and contribute to scaling the company with experience in operations and growth.

Remi

Web3 solutions for cryptocurrency and NFTs

About Remi

RemiHQ helps businesses utilize Web3 technologies, focusing on cryptocurrency and NFTs. They provide services that allow companies to integrate crypto payments into their platforms and create NFT collections for marketing. Their approach includes building community engagement and peer-to-peer marketing strategies, which helps businesses attract and retain customers. Unlike many competitors, RemiHQ offers comprehensive solutions tailored to each client's needs, ensuring a smooth transition to digital assets. The goal of RemiHQ is to enable businesses to modernize their payment systems and enhance customer interaction, ultimately driving growth and new revenue opportunities.

Lehi, UtahHeadquarters

2022Year Founded

$20.4MTotal Funding

SERIES_ACompany Stage

Consulting, Crypto & Web3Industries

51-200Employees

Benefits

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

Flexible Work Hours

Risks

Cryptocurrency market volatility poses financial instability risks for RemiHQ's clients.

Decline in NFT market interest may impact RemiHQ's revenue from NFT services.

Regulatory scrutiny on crypto transactions could complicate RemiHQ's operations.

Differentiation

RemiHQ combines Web3 technologies with the roofing industry, a unique market approach.

Founders are seasoned tech veterans, enhancing credibility and expertise in digital solutions.

Focus on community-led marketing strategies sets RemiHQ apart from traditional tech consultancies.

Upsides

Increased adoption of crypto payments among small businesses boosts RemiHQ's service demand.

Smart contract applications in construction align with RemiHQ's modernization goals.

Growing interest in sustainable roofing solutions can be leveraged with blockchain tracking.

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