VMware Engineer - ESXi, vSphere at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 5 years of relevant experience in Enterprise Managed Service environment
Certification on the latest track like VMware VCP, RHCSA, CCNA, ITIL is an added advantage
Flexible to work in 24/7 support environment
Minimum level should be INT if applying as part of Internal Job Posting
Admin, Operate and Manage vSphere Datacenter
Experience in ESXi and vCenter upgrades
Experience in ESXi command line interface
Experience in vCenter HA, DRS, and other cluster features
Experience in Virtual Machine operations and configurations
Experience in vSphere Performance Monitoring and Performance Chart
Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS)
Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations
Experience in vSphere security and ESXi hardening
Basic VMware PowerCLI knowledge and scripting experience
Good understanding of VMware SRM and vSAN
Basic understanding on DHCP, DNS and Active Directory
Basic knowledge on Linux Operating Systems
Basic knowledge on Physical Network and Storage technologies
Excellent written and verbal communication skills
Commitment to deliver high quality product and solution support
Must achieve excellent customer satisfaction
Take ownership and work with high productivity and efficiency
Support other team members and seek their advice to make decisions on complex issues
Strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly

Responsibilities

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

Skills

VMware vSphere

ESXi

VMware administration

vSphere management

remote support

customer support

IT operations

hybrid IT

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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