Virtual Assistant - Email Communications to Accounts

Job Details

Employment Type: Full Location Type: Remote Work Hours: 9:00 AM - 5:00 PM EST (Monday - Friday) Language: en Department: Published: 2025-08-13

Job Description

We are looking for a proactive and organized Virtual Assistant – Email Communications to Accounts to join our team. In this role, you will be responsible for managing email communications with our clients, ensuring that their inquiries are handled promptly and accurately. The ideal candidate will have excellent writing skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Email Management: Monitor and respond to client emails in a professional and timely manner, ensuring all communications maintain a positive and helpful tone.
• Account Coordination: Assist with account management tasks, such as updating client information and ensuring accuracy in our database.
• Follow-Up Communications: Conduct follow-up emails to clients regarding outstanding inquiries, feedback, or action items, ensuring a thorough resolution process.
• Reporting: Generate reports on communication metrics and client interactions to help identify trends and areas for improvement.
• Collaboration: Work closely with internal departments to relay client feedback and improve overall client satisfaction.

Requirements

• Proven experience in email communication or customer service-related roles.
• Exceptional written communication skills with a strong attention to detail.
• Ability to manage multiple email accounts and prioritize tasks effectively.
• Proficiency in using email management software and other office tools.
• Strong problem-solving skills and a positive, customer-focused attitude.
• Experience with CRM systems is a plus.
• Ability to work independently in a remote work environment.

Benefits

• Work From Home
• Starting Monthly Rate: 650 USD
• Weekly Pay