ViiV Healthcare Director, Channel Excellence at Actriv Healthcare

Durham, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmaceuticals, HIV SpecialtyIndustries

Requirements

Bachelor’s degree & 10+ years of commercial experience in pharmaceuticals OR specialty pharmacy OR patient access
Experience developing and executing marketing or market access strategies within pharmaceuticals
Experience in data-driven decision-making

Responsibilities

Collaborate with cross-functional teams to support organizational goals related to access and fulfillment for injectable products
Support the strategy for Specialty Pharmacies (SPs) and Alternate Sites of Care (ASOCs), and Hub services, ensuring alignment with patient access needs
Improve visibility and understanding of patient journey pathways across various access channels using both quantitative and qualitative customer insights
Analyze channel utilization and patient funnel data to monitor patient access, adherence, and fulfillment trends
Equip field teams, including Sales, Field Reimbursement Managers (FRMs), and Channel Excellence Account Managers (CEAMs), with actionable insights regarding patient access, bottlenecks, and referral workflows
Capture and incorporate field feedback to continuously refine channel strategies and improve operational effectiveness
Create supporting marketing materials that support pull-through of top priorities
Drive Hub, FRM, and SP partnerships for better overall patient experiences
Implement and manage strategies that support the customer and patient experience with injectable medications
Expand patient access by optimizing processes and education, and improving patient experience, regardless of acquisition channel
Liaise across internal teams and external partners to drive alignment, ensure operational efficiency, and deliver actionable insights to improve patient access outcomes

Skills

Channel Strategy

Customer Experience

Patient Experience

Injectable Medications

Leadership

HIV Treatment

Healthcare Strategy

Program Management

Actriv Healthcare

Connects healthcare facilities with nursing professionals

About Actriv Healthcare

Actriv Healthcare connects healthcare facilities with nursing professionals through a digital platform designed for healthcare staffing. The platform allows nursing professionals to create their own schedules, select preferred workplaces, and contribute to patient care. Users download the Actriv app, complete their application, upload credentials, and schedule an interview. Once approved, they can choose shifts that fit their availability, clock in and out for work, and receive payment, along with benefits like vacation and sick time. Actriv stands out from competitors by emphasizing flexibility in work schedules and leveraging technology to streamline the staffing process. The company's goal is to enhance patient care by providing healthcare facilities with the staffing solutions they need while offering nursing professionals the flexibility they desire.

Tacoma, WashingtonHeadquarters

2017Year Founded

$243.2KTotal Funding

DEBTCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Professional Development Budget

Risks

Rising competition from similar healthcare staffing platforms threatens market share.

AI-driven staffing solutions may reduce need for traditional platforms like Actriv.

Potential labor law changes could impact Actriv's business model.

Differentiation

Actriv offers a unique platform for flexible nursing work schedules.

The company provides a seamless app experience for healthcare professionals.

Actriv's platform emphasizes matching skilled professionals with patient care needs.

Upsides

Actriv secured $3.9M for expansion in Tacoma, boosting growth potential.

Four-year streak on Inc. 5000 highlights Actriv's rapid growth and success.

Increased demand for flexible work aligns with Actriv's business model.

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