Video System Administrator (SA1) (Government) at AT&T

Columbia, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Government, DefenseIndustries

Requirements

Required Clearance: TS/SCI with polygraph
Five (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity
Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university (NOTE: Five (5) years of SA experience may be substituted for a Bachelor’s degree)
DoD 8570 IAT Level 2 Certification
Office presence a minimum of 5 days per week in Columbia, Maryland (no relocation offered)

Responsibilities

Perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming
Installing, configuring, tests, upgrades, maintaining, troubleshooting and repairing video teleconferencing (VTC) system and VOIP systems
Conducting quality assurance tests to identify system failures and to analyze, isolate and correct operational faults on VTC and VOIP equipment infrastructure and software in the end user environment

Skills

VTC

VOIP

Video Teleconferencing

Video Streaming

System Administration

Troubleshooting

Quality Assurance Testing

End-User Support

Network Support

Wireless Networks

Desktop Support

DoD 8570 IAT Level 2

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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