Video Conference Year Round Intern at American Family Insurance Group

Cincinnati, Ohio, United States

American Family Insurance Group Logo
Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
Insurance, Information TechnologyIndustries

Requirements

  • Customer service oriented, ability to learn in a hands-on environment
  • Pursuing a degree in Information Systems, Information Technology, or Computer Science
  • Graduating in 2028

Responsibilities

  • Work on the Customer Care team supporting events and meetings in conference centers and conference rooms throughout the Cincinnati Campus
  • Aid with setting up meetings, troubleshooting technical issues, and learning how to configure new spaces or refresh existing ones
  • Support events and meetings in conference centers, support equipment installs, handle troubleshooting calls
  • Handle tickets through ServiceNow
  • Assist with deploying equipment to new spaces and refresh existing ones

Skills

Key technologies and capabilities for this role

Video ConferencingCustomer SupportTroubleshootingTechnical SupportEquipment InstallationConference Room Setup

Questions & Answers

Common questions about this position

What is the work arrangement for this internship?

The position follows a hybrid schedule with 3 days a week in the office and 2 days remote, based out of the Cincinnati office.

What benefits are offered for this role?

Benefits include medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match, available to eligible part-time employees.

What are the requirements for this internship?

Candidates must be customer service oriented, able to learn in a hands-on environment, pursuing a degree in Information Systems, Information Technology, or Computer Science, and graduating in 2028.

What is the company culture like?

The company combines a 'small company' culture where ideas are heard with 'big company' expertise, values diverse backgrounds and experiences for business results, and aims to create an inclusive workplace where employees feel empowered.

What is the compensation for this position?

Compensation varies by role, position level, location, skills, education, training, certifications, experience, scope, complexity, and business needs; specific details can be provided by the recruiter.

American Family Insurance Group

About American Family Insurance Group

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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