Director of Operations
Offchain LabsFull Time
Expert & Leadership (9+ years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This is a full-time position.
The COM team serves as a central point of contact for global clients and internal departments for investment changes, coordinates client trade instructions into/from pooled funds, provides support for web-based trading portals, and ensures accurate order placement using Aladdin technology.
Responsibilities include leading and motivating an operational team with a focus on process improvement, delivering superior client experience via query management and onboarding, managing operational risks, delivering strategic enhancements, ensuring efficient project delivery, and developing team skills.
The ideal candidate is curious, an innovative problem solver who adapts and improves processes, cares about input quality, understands end goals, and brings people along on the journey.
BlackRock promotes positive relationships, recognizes outstanding performance, values employees daily, empowers them, and engages their involvement in success within a thriving environment.