Vice President, Account Management at Influential

Singapore, Singapore, Singapore

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Influencer Marketing, Digital Marketing, TechnologyIndustries

Requirements

8 - 10+ years of experience working in a digital or advertising environment
5-10+ years of experience working with luxury brands
Excellent engagement and negotiation skills across client management, expectation management, and conflict resolution
Experience and/or aptitude for leadership in motivating a diverse, fast-moving team
Strong leadership skills in fostering relationships with clients and internal teams
Ability to think conceptually, imaginatively, and systematically to address challenges and optimize opportunities

Responsibilities

Partner with the revenue lead to manage and grow a portfolio of strategic accounts
Ensure the portfolio team has appropriate staffing allocation across capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc
Serve as the client advocate to ensure the portfolio team has necessary information/briefing, awareness of KPIs, client program goals, product knowledge, and best practices to scope and complete projects on schedule and on budget
Drive vertical/category leadership opportunities in RFPs and opportunistic ideas
Lead and engage portfolio team across clients and campaigns to drive programs that meet client performance and business objectives
Drive adoption of client solutions best practices through example setting and positive reinforcement
Monitor and track client performance objectives for all existing initiatives to ensure program goals are met/exceeded
Act as point of contact on client accounts, manage client escalations, and solve issues
Work with internal team to ensure client develops trust in the portfolio team by overseeing client outputs and communication
Collaborate with departments including Revenue, Execution, and Operations to address client needs and scale the business
Lead process improvements, ensure efficiency, build value by proactively identifying and mitigating risks
Maintain and expand working knowledge of research products, industry trends, and competitive set related to client’s business
Manage monthly billing reconciliation process with Account Management and Finance teams

Skills

Account Management

Client Relationships

Influencer Marketing

Social Media

TikTok

Instagram

Facebook

Strategy

Analytics

Performance Media

Creator Partnerships

Campaign Management

Team Leadership

Influential

AI-driven influencer marketing platform for brands

About Influential

Influential connects brands with a large network of over 3.5 million content creators through its influencer marketing platform. The platform uses artificial intelligence to match brands with influencers based on advanced metrics like sales lift and return on ad spend, rather than just traditional social media metrics. This allows brands to measure the broader impact of their campaigns on brand perception and sales. Influential primarily serves large enterprises, including Fortune 500 companies, by offering services such as campaign strategy, influencer matching, and performance analytics. The company differentiates itself by focusing on measurable results and providing deeper insights into campaign performance. Its goal is to enhance marketing strategies for brands through effective influencer partnerships.

Las Vegas, NevadaHeadquarters

2013Year Founded

$48.1MTotal Funding

CONVERTIBLECompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Risks

Publicis acquisition may shift company culture, affecting client relationships.

AI-generated content could disrupt traditional influencer marketing models.

Snapchat's Paid Partnership Tag may reduce reliance on Influential's platform.

Differentiation

Influential leverages AI to match brands with over 3.5 million influencers.

The platform focuses on advanced metrics like sales lift and ROAS for campaigns.

Influential partners with IBM Watson, WME, Oracle, and is a Facebook Marketing Partner.

Upsides

Publicis Groupe acquisition enhances data-driven marketing with Epsilon's solutions.

AI tools enable scalable, cost-effective content creation for influencers.

Partnership with UniComm Media Group expands reach to Hispanic audiences.

Land your dream remote job 3x faster with AI

Try Jobo Free