Vet Clinic Implementation Associate

Employment Type: Full-Time Location Type: Remote Salary: $60,000/year - $80,000/year (plus bonus, equity, and benefits)

Position Overview

Join Vetcove and help us transform how veterinarians acquire the supplies they need to care for America's pets. Vetcove's eCommerce and mobile platforms allow veterinary practices to compare and purchase from all their vendors in one place. We serve a community of over 17,000 veterinary hospitals, employing tens of thousands of veterinarians and delivering care to millions of animals annually across all 50 states. As a growing, Y Combinator and venture-backed company, we are modernizing the $50B+ animal health industry, enabling veterinary organizations to spend more time on patient care and less on procurement.

The Vet Clinic Implementation Associate is responsible for the end-to-end management of large-scale projects that enhance customer experience and streamline processes. This client-facing role serves as the primary point of contact for external partners throughout the project lifecycle and acts as a liaison between Vetcove's engineering and business teams.

Responsibilities

• Effectively communicate with the team and stakeholders to set priorities, ensure project milestones are met, and manage expectations across departments and with executives.
• Develop project plans and timelines, clearly outlining expectations for team members.
• Identify resource needs to ensure project milestones and deliverables are completed on schedule.
• Collaborate cross-functionally with the CTO and Head of Strategy to scope projects, define processes and milestones, and ensure timely launch.
• Provide consistent project updates to various stakeholders.
• Assign project tasks based on team members' strengths, skill sets, and experience.
• Understand business goals and connect them with the prioritization of incoming project requests.

Requirements

• Previous experience working directly in a veterinary clinic OR implementing new veterinary software for clinics.
• Experience managing projects involving partnership development, third-party integrations, and new feature/product launch strategy.
• Excellent organization and time management skills.
• Excellent communication and interpersonal skills.
• Experience building roadmaps, project plans, and timelines with strong attention to detail.
• Humility and a willingness to take ownership and clear obstacles.
• Ability to work effectively in a heavily cross-functional, fast-paced environment.
• Ability to hold others accountable for deliverables against tight timelines.
• This role will require travel.

Benefits (Full-Time Roles)

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At-home office setup
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events

Application Instructions

Please refer to the original job posting for specific application instructions.

Company Information

Vetcove is a growing, Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We are on a mission to modernize the animal health industry.