UX Researcher (Remote)

New Orleans, Louisiana, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Data and Technology, Financial Services, Healthcare, Automotive, Agrifinance, InsuranceIndustries

Requirements

A Bachelor's degree or equivalent work experience in UX Research, human factors, cognitive psychology, or a similar field is required, along with at least 2 years of relevant work experience in UX Research, Design Research, Product Research, or UX design. Candidates must have experience with various research methods and their application during product development, as well as experience assisting with research for products throughout their lifecycle. Proficiency with UX research testing platforms, panel management, and repository tools such as UserTesting, Lyssna, Optimal Workshop, Great Question, or Condens is also necessary.

Responsibilities

The UX Researcher will partner with fellow researchers and teams to understand research needs and design appropriate study plans. Responsibilities include advocating for research best practices, educating teams on methodologies and user-centered thinking, and helping to manage the participant panel. The role involves designing and conducting qualitative research studies, including planning, facilitation, and synthesis of insights, as well as completing usability testing methods like 1-click tests, preference tests, 5-second tests, card sorts, and tree tests. Analyzing research findings to uncover insights, crafting compelling research narratives, and sharing findings with partners to inform product decisions are key duties. The researcher will also participate in workshops to address user pain points and improve the user experience.

Skills

UX Research

Qualitative Research

Usability Testing

Card Sorting

Tree Testing

1-click tests

Preference Tests

5-second tests

Participant Recruitment

User-Centered Design

Research Methodologies

Data Synthesis

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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