UX Researcher at Retool

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

4+ years of experience in UX research, product research, or a related field, ideally in B2B or technical product environments
Proven ability to own research projects end-to-end, from scoping through to execution and analysis

Responsibilities

Work with stakeholders to identify knowledge gaps, latent assumptions, and open questions to prioritize opportunities for impactful research
Plan, conduct, and analyze studies leveraging a range of qualitative and quantitative methods—from tactical usability tests, to in-depth interviews, in-product surveys, and more—to generate actionable learnings
Balance speed with research rigor, creatively leveraging research methods to work within constraints
Triangulate insights from across user research, product usage, support, and market signals, to surface meaningful patterns
Distill complex data into clear, compelling stories for teams across the org, from product, design, and engineering peers to executive stakeholders
Collaborate with teammates to shape the research practice, evolve processes, and help embed user-centered thinking across everything done

Skills

UX Research

User Research

Qualitative Research

Quantitative Research

Product Strategy

Design Strategy

AI Tools

Developer Tools

Retool

Simplifies development of internal business tools

About Retool

Retool helps businesses create internal tools quickly and easily, targeting developers and IT teams. Users can build applications by connecting to various databases and APIs using a drag-and-drop interface, which reduces the need for extensive coding. The platform manages data fetching and user interface concerns, allowing developers to focus on customization. Retool operates on a subscription model and aims to streamline operations and improve productivity for businesses.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$160.6MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive healthcare, dental and vision benefits.

Breakfast, lunch and dinner at our San Francisco and New York offices.

$1,200 annual stipend for anything learning-related (books, conferences, classes, etc.).

$1,000 work-from-home-setup stipend.

Take the time you need to recharge!

Family planning support and paid parental leave.

Enrollment and matching up to an effective rate of 4%.

Mental health and wellness benefits

Risks

Increased competition from other low-code platforms may erode market share.

Expansion into external apps could introduce security vulnerabilities.

Dependence on third-party APIs poses risks if services change or fail.

Differentiation

Retool enables rapid internal tool development with a drag-and-drop interface.

It supports integration with various databases and APIs, enhancing flexibility.

Retool's platform is accessible to users with limited programming skills.

Upsides

Retool's expansion to external apps broadens its market reach.

Partnership with OpenAI enhances AI capabilities in business applications.

Growing demand for low-code platforms boosts Retool's market potential.

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