Availability for Sunday between 2pm and 7:30pm, Wednesday between 3:45pm and 9:30pm, and Monday and Saturday any availability offered
Ability to carry out job functions and responsibilities as assigned
Commitment to club policies, procedures, and compliance
Accountability for flawless execution
Acts with honesty and integrity, leading with the member in mind
Ensures a safe and positive environment
Embraces inclusion and diversity through collaboration and respect
Works as a team to achieve goals
Moves with speed and agility
Innovates and adapts
Maintains a friendly and positive attitude
Understands how to access and read production and/or financial performance reporting for the department
Sees the connection between consistent execution and business impact
Responsibilities
Perform general maintenance and cleaning duties
Maintain high standards of safety and sanitation for members and team members
Gather and return carts/flatbeds from the parking lot to the club entrance
Provide members with prompt and courteous service and assistance
Maintain the cleanliness of all areas of the club, including sales floor, offices, restrooms, outdoor grounds, and parking lot
Remove trash or debris from the parking lot, cart corrals, and exterior of the club
Ensure carts are well-stocked at the club entrance
Deliver service excellence through all points of contact (Greet, Anticipate, Appreciate - GAA)
Resolve and deescalate member concerns
Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out)