User experience designer II at Global Payments

Chengdu, Sichuan, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

Bachelor's Degree in Interaction Design, Human Factors, or related field (or combination of relevant training and/or experience in lieu of degree)
Typically minimum 2 years relevant experience assisting in researching and designing user experience solutions
Developing professional expertise, applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope requiring review of multiple factors; exercises judgment within defined procedures
Builds productive internal/external working relationships
Normally receives general instructions on routine work, detailed instructions on new projects
Proficiency with tools: Industry Research (OptimalSort, survey tools), Usability Testing (Morae, Camtasia, WebEx Recording), Prototyping (Balsamiq, Axure, OmniGraffle), Design tools (Adobe Creative Suite)

Responsibilities

Assists with UX Strategy by providing understanding of vision and business strategy alignment to ensure stakeholders understand the user and desired experience
Performs appropriate research methods including usability testing, audience/task analysis, personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting, focus groups; analyzes results
Assists with defining patterns, navigation, structure, and hierarchy by creating user stories/scenarios, process flows, mind maps, affinity diagrams, journey maps, ecosystem diagrams
Assists with designing user experience through design sessions, evaluations, brainstorming, low/high fidelity wireframes, prototypes, simulations, storyboards, visual design, user design patterns, style guides
Ensures design aligns with accessibility guidelines for compliance
Acts as user advocate to project teams and collaborates with stakeholders in experience development

Skills

Key technologies and capabilities for this role

User Experience DesignUX ResearchUsability TestingUser PersonasHeuristic EvaluationCognitive WalkthroughsField ObservationsInterviewsCard SortingFocus GroupsInteraction DesignVisual DesignUser Stories

Questions & Answers

Common questions about this position

What are the minimum qualifications for the UX Designer II role?

A Bachelor's Degree and typically a minimum of 2 years of relevant experience in Interaction Design, Human Factors, or a related field are required, or a combination of relevant training and experience in lieu of a degree.

What preferred qualifications are there for this position?

Preferred qualifications include backgrounds in Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, or English.

What is the salary range for this UX Designer II position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

Candidates with at least 2 years of relevant experience in user research methods like usability testing, persona development, journey mapping, and creating wireframes and prototypes, along with a degree in Interaction Design or related fields, will stand out.