(USA) Vision Center Manager NL 1 at Walmart

Jonesville, Michigan, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Ability to drive sales through effective merchandise presentation, accurate pricing, proper signing, instock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
  • Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines and standards
  • Capability to oversee implementation of community outreach programs and encourage Associates to serve as good community members
  • Understanding of company and legal policies, procedures, and regulations for the Vision Center, including asset protection, safety controls, operational and quality assurance reviews
  • Skills in providing supervision and development opportunities for Associates, including hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
  • Expertise in providing quality eyewear services: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repair, and maintaining Optical equipment
  • Ability to uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
  • Proficiency in coordinating, completing, and overseeing job-related activities, developing relationships with stakeholders, supporting plans/initiatives, setting goals, measuring progress, and promoting continuous learning
  • Commitment to building high-performing teams, embracing differences, creating a culture of belonging, working collaboratively, communicating effectively, attracting/retaining talent, and acting with integrity, ethics, and compliance

Responsibilities

  • Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate/competitive pricing, proper signing, instock/inventory levels, budgeting, forecasting sales, and assessing economic trends/community needs
  • Model, enforce, and provide direction/guidance to Associates on Customer/Member service to resolve needs, complaints, and issues within company guidelines/standards
  • Oversee implementation of and participate in community outreach programs; encourage Associates to serve as good community members
  • Ensure compliance with company/legal policies, procedures, and regulations by analyzing reports, implementing/monitoring asset protection/safety controls, overseeing reviews, developing action plans, providing direction on programs/initiatives, and directing Associates on confidentiality
  • Provide supervision/development for Vision Center Associates: hiring, training, mentoring, assigning duties, recognition, promoting belonging mindset
  • Ensure quality eyewear provision: consult/educate Members/Customers, select products, obtain measurements, verify prescriptions, maintain confidentiality, perform minor frame repairs, maintain Optical equipment
  • Uphold Open Door Policy: meet with Associates, listen to concerns, research issues, review policies/procedures, suggest resolutions
  • Coordinate/complete/oversee job-related activities: develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, promote continuous learning
  • Support company mission/values/ethics/integrity by implementing action plans, utilizing Open Door Policy, providing direction on business processes
  • Build high-performing teams, embrace differences, foster belonging, create thriving opportunities, work collaboratively, communicate positively, attract/retain/develop talent, maintain/promote integrity/ethics/compliance, model Walmart values, support regenerative goals

Skills

sales forecasting
inventory management
customer service
team supervision
staff training
asset protection
safety compliance
quality assurance
optical equipment maintenance
prescription verification
community outreach

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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