(USA) Vision Center Manager L3 #3182 at Walmart

Chapel Hill, North Carolina, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Ability to drive sales through effective merchandise presentation, pricing, signing, instock/inventory levels, budgeting, forecasting, and assessing economic trends/community needs
  • Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
  • Capability to oversee community outreach programs and encourage Associates to participate
  • Understanding of company and legal policies, procedures, and regulations for compliance, including asset protection, safety controls, operational/quality assurance reviews, and confidentiality
  • Skills in supervising, hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset for Associates
  • Expertise in providing quality eyewear: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
  • Ability to uphold Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
  • Proficiency in coordinating job-related activities, developing stakeholder relationships, supporting plans/initiatives, setting goals, measuring progress, and promoting continuous learning/adaptability
  • Commitment to building high-performing teams, embracing differences, creating belonging culture, working collaboratively, communicating effectively, attracting/retaining talent, and acting with integrity/ethics

Responsibilities

  • Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate/competitive pricing, proper signing, instock/inventory levels, budgeting, forecasting sales, and assessing economic trends/community needs
  • Model, enforce, and provide direction/guidance to Associates on Customer/Member service to resolve needs, complaints, and issues within company standards
  • Oversee implementation of and participate in community outreach programs; encourage Associates to serve as good community members
  • Ensure compliance with company/legal policies by analyzing reports, implementing/monitoring asset protection/safety controls, overseeing reviews, developing action plans, providing direction on programs/initiatives, and directing Associates on confidentiality
  • Provide supervision/development for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging mindset
  • Ensure quality eyewear provision by consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
  • Uphold Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies/procedures, and suggesting resolutions
  • Coordinate/complete/oversee job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and demonstrating adaptability/continuous learning
  • Support company mission/values/ethics by implementing action plans, utilizing Open Door Policy, and providing direction on business processes
  • Build high-performing teams, embrace differences, create belonging culture, work collaboratively, communicate effectively, attract/retain/develop talent, maintain integrity/ethics/compliance, and support Walmart's regenerative goals

Skills

Key technologies and capabilities for this role

Merchandise PresentationSales ForecastingCustomer ServiceInventory ManagementAsset ProtectionSafety ComplianceTeam SupervisionEmployee TrainingCommunity OutreachOptical Equipment MaintenancePrescription VerificationEyewear Consultation

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location for this Vision Center Manager role?

This information is not specified in the job description.

What key skills are needed for the Vision Center Manager role?

Key skills include driving sales through merchandise presentation and inventory management, providing customer service and resolving issues, ensuring compliance with policies, and supervising associates through hiring, training, and mentoring.

What is the company culture like for this role?

The culture emphasizes promoting a belonging mindset, respecting the individual by building high-performing teams and embracing differences in people, cultures, ideas, and experiences, and upholding the Open Door Policy for addressing associate concerns.

What makes a strong candidate for the Vision Center Manager position?

Strong candidates excel in sales driving, customer service resolution, team supervision and development, compliance with policies, and community outreach while promoting a belonging mindset.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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