Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to develop, communicate, and leverage a strategic vision aligned with company, market, and local plans
- Experience providing supervision and development for management and hourly associates in high-turnover, high-engagement challenge environments with recruiting issues
- Skills in upholding Open Door Policy, including meeting associates, listening to concerns, researching issues, and driving consistency in responsiveness
- Knowledge of company policies and procedures, with ability to ensure compliance in challenging environments, navigate regulations, and maintain relationships with officials
- Capability to initiate, direct, and participate in community outreach, handle high-visibility media, and represent the company externally
- Analytical business perspective to drive financial performance, achieve sales/profit goals, control expenses, and forecast budgets based on trends
- Experience modeling, enforcing, and guiding customer service approaches in challenging labor environments to resolve issues per company standards
Responsibilities
- Direct the management team and associates in facility operations, merchandising, and company direction
- Provide ongoing recruitment, hiring, training, mentoring, succession planning, performance evaluation, recognition, and foster belonging mindset
- Meet with associates, listen to concerns, research issues, leverage resources, review policies, and provide resolutions while upholding Open Door Policy
- Ensure compliance by responding to issues, developing relationships with officials, holding teams accountable, analyzing reports, implementing controls, and overseeing safety/quality reviews
- Initiate and participate in community outreach, build relationships with community/media, represent company perspective, and champion sponsored programs
- Drive financial performance by achieving sales/profit goals, executing process improvements, controlling expenses, interfacing with market teams, and developing corrective plans/budgets
- Model and provide direction on customer service techniques to resolve customer needs, complaints, and issues within guidelines
Skills
Store Operations
Merchandising
Team Leadership
Associate Development
Recruitment
Hiring
Training
Mentoring
Performance Evaluation
Compliance Management
Asset Protection
Safety Protocols
Strategic Vision
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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