(USA) Stocking 2 Coach, Non-Complex, Management at Walmart

Rochester, Minnesota, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
  • Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
  • Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
  • Proficiency in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
  • Knowledge of reviewing/evaluating P&L statements, managing budgeting, forecasting, expense control indexed to sales
  • Expertise in monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
  • Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
  • Ability to recruit and develop qualified associates to meet staffing needs and company growth
  • Competence in coordinating/overseeing job-related activities, developing stakeholder relationships, supporting plans/initiatives, identifying goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Understanding of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
  • Commitment to Respect the Individual: building high-performing teams, embracing differences, creating belonging culture, collaborating, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, recognizing contributions
  • Commitment to Act with Integrity: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, participating in local giving, acting selflessly

Responsibilities

  • Lead and develop teams effectively by teaching, training, actively listening, touring stores, providing feedback, TourtoTeach, communicating/collaborating on store operations/technology/business initiatives/merchandising/company direction, introducing/leading change efforts, providing expectations/guidance for business solutions, and communicating objectives
  • Model/demonstrate exceptional customer service standards to associates via OBW model, manage/support customer service initiatives (e.g., store of the community, outreach), ensure resolution of customer needs/complaints/issues, develop/implement action plans for deficiencies, and provide process improvement leadership for high-quality customer experience
  • Drive financial performance/sales in designated store area by reviewing/evaluating P&L, managing/assisting budgeting/forecasting/expense control, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and developing/implementing action plans to mitigate shrink and achieve sales/profit goals
  • Provide supervision/development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging mindset, and recruiting/developing associates for staffing/growth needs
  • Coordinate/complete/oversight job-related activities/assignments by developing/maintaining stakeholder relationships, supporting plans/initiatives for customer/business needs, identifying/communicating goals/objectives, building accountability/measuring progress, identifying/addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing/supporting Open Door Policy, and providing direction/guidance on application in business processes/practices

Skills

Team Leadership
Associate Training
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Hiring
Mentoring

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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