Clinical Programs Pharmacy Technician Representative
HumanaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
- Provides pharmaceutical care to Customers including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others
- Supports and aligns efforts to meet customer and business needs and building commitment for perspectives and rationales
- Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques
- Models compliance with company policies and procedures and supports company standards of ethics and integrity
- Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas
- Maintains confidential information, documentation, and assigned records as required by Company policies and local, State, and Federal guidelines
- Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes/regulations
Responsibilities
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities
- Ensures Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards
- Incorporates company policies and procedures into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices
- Analyzes and interprets reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives
- Creates a culture of patient care, safety, and accuracy; communicates clear expectations regarding quality of care and patient safety; ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals
- Ensures counseling, providing information related to the health service provided, occurs on new therapy, new items, and as requested by patients or required by practice or state regulations, including appropriate documentation
- Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction; promotes reporting and transparency of errors whether actual or patient perceived; writes timely and effective plans of action focused on identification and correction of root cause
- Creates and fosters an environment centered on health care compliance execution; actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates
- Implements compliance initiatives and priorities and monitors compliance execution by others; ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP)
- Utilizes auditing processes to identify compliance issues and implement processes for improvement
- Embraces differences in people, cultures, ideas
Skills
Pharmacy
Prescription Dispensing
Patient Counseling
Confidentiality
Controlled Substances Management
Medication Documentation
Compliance
Customer Service
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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