(USA) Senior Manager, Operations Improvement at Walmart

Blairsville, Pennsylvania, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Relevant experience in operations improvement or related field
  • Skills in project management, including defining scope, objectives, activities, deliverables, milestones, timelines, and governance
  • Ability to manage budgets, costs, resources, and track changes/issues for projects
  • Experience delivering presentations, status reports, and project documentation to stakeholders
  • Expertise in content management, including evaluating/prioritizing requests, designing/developing/automating tools/templates/resources, and ensuring governance standards
  • Proficiency in analyzing data to identify standards, processes, workflows, and improvement areas
  • Skills in developing sustainable process improvements, consulting with cross-functional teams, and communicating changes for buy-in
  • Knowledge of behavior change management, operational strategy, company policies/procedures, and performance metrics
  • Supervisory experience, including selecting/training/mentoring associates, performance evaluations, coaching, and fostering team environments

Responsibilities

  • Oversee multiple projects by defining scope/objectives, establishing activities/deliverables/milestones/timelines, coordinating planning, managing governance, resolving issues, allocating resources, monitoring budgets, and reporting to stakeholders
  • Manage content management initiatives by evaluating/prioritizing requests, designing/developing/automating tools/templates/resources, collaborating on intra-net content, providing guidance on functionality/communication/standards, ensuring governance alignment, auditing content, and adapting methods
  • Direct processes/procedures by analyzing data/performance baselines, identifying improvements, editing/developing solutions, ensuring simplicity/sustainability, consulting cross-functionally, and communicating changes for stakeholder buy-in
  • Manage behavior change/process improvement programs by evaluating needs, partnering on operational strategies, providing policy guidance, ensuring controls/tools, aligning stakeholders, monitoring metrics, identifying issues, and gaining buy-in on resolutions
  • Drive execution of multiple business plans/projects by identifying needs, developing/communicating plans/priorities, removing barriers, providing resources, setting/measuring standards, adjusting performance, and developing contingency plans
  • Provide supervision/development for associates by selecting/training/mentoring, assigning duties, building team environments, setting/evaluating performance, recognizing/rewarding, coaching, and ensuring belonging awareness
  • Promote and support company policies, procedures, and mission

Skills

Key technologies and capabilities for this role

Project ManagementOperations ImprovementContent ManagementProcess OptimizationData AnalysisBudget ManagementStakeholder CommunicationGovernanceAutomationIntranet Development

Questions & Answers

Common questions about this position

What is the compensation for the Senior Manager, Operations Improvement role?

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, geographic location, level of job offer, qualifications and other job-related factors.

Is this position remote or does it require working in an office?

This information is not specified in the job description.

What skills and experience are required for this role?

Relevant experience in operations improvement is required, along with skills in project management such as defining scope, establishing timelines, managing budgets, and delivering presentations to stakeholders.

What is the work environment like at Walmart for this position?

The role is within a fast-paced and welcoming work environment as part of a dynamic team expanding across local retail stores.

What makes a strong candidate for this Senior Manager role?

Candidates with relevant experience in operations improvement, strong project management abilities, and skills in process analysis, content management, and driving behavior change across cross-functional teams stand out.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

Land your dream remote job 3x faster with AI