Manager, Quality Improvement
HumanaSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Retail, Logistics, DistributionIndustries
Requirements
- Expertise in Process Improvement tools and methods (e.g., 5S, root cause analysis, Six Sigma, time and motion studies)
- Knowledge of Walmart Performance System (WPS) programs and Network Process Structure
- Ability to perform KPI analysis, loss elimination, and create standard work to reduce process variation
- Experience with compiling/submitting deviations to One Best Way playbooks and providing input to improvement teams
- Skills in project management, execution of Quality losses, gap analysis, and performance metrics development
- Capability to lead savings projects, support WPS integration, and assist department managers with programs, projects, and associate engagement
- Up-to-date expertise in best practices, action plans, and business solutions implementation
- Strong relationship-building, stakeholder coordination, and adaptability to changes
- Supervisory skills including hiring, training, mentoring, assigning duties, and promoting belonging
- Commitment to company policies, ethics, integrity, compliance, and values (e.g., Respect the Individual, Act with Integrity)
Responsibilities
- Lead Process Improvement tools and methods to eliminate Quality losses and deviations in a Distribution Center area
- Deliver functional area results through KPI analysis, loss elimination, and standard work creation
- Assist with review and response to Quality-focused process improvement projects owned by area managers
- Compile and submit deviations to One Best Way playbooks; provide input to Divisional Focused Improvement Teams
- Assist with tactical deployment of Quality Excellence WPS program methodology
- Manage project execution of top Quality losses and build capability in area managers and associates
- Assist with creation of area Quality loss profile analysis and performance metrics; develop gap analysis for WPS integration
- Support Department Managers with WPS programs, projects, associate engagement, and KPI improvements
- Lead Quality-related savings projects by removing losses from processes
- Promote company policies, initiatives, procedures, mission, values, ethics, and integrity
- Provide expert advice/guidance on information and best practices; align efforts to meet customer/business needs
- Implement business solutions by building partnerships, identifying needs, monitoring progress, and adapting to changes
- Coordinate, complete, and oversee job-related activities; develop/maintain stakeholder relationships; measure progress
- Provide supervision and development for associates (hiring, training, mentoring, recognition, belonging mindset)
- Ensure compliance with policies/procedures; support Open Door Policy and ethical standards
Skills
5S
Root Cause Analysis
Six Sigma
Time and Motion Studies
KPI Analysis
Process Improvement
Walmart Performance System
Standard Work
Quality Excellence
Loss Elimination
Gap Analysis
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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