Warehouse Supervisor
BondSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach)
- Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
- Introduces and leads company change efforts; provides clear expectations and guidance to implement business solutions; communicates business objectives to teams effectively
- Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model
- Manages and supports customer service initiatives (e.g., store of the community and community outreach programs); ensures customer needs, complaints, and issues are successfully resolved
- Develops and implements action plans to correct deficiencies; provides process improvement leadership to ensure a high quality customer experience
- Reviews and evaluates P&L statements; manages and assists in budgeting, forecasting, and controlling expenses indexed to sales
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
- Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, ensuring belonging, and recruiting qualified associates
- Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, identifying goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Ensures compliance with company policies, procedures, mission, values, standards of ethics and integrity; implements action plans; utilizes and supports the Open Door Policy
- Builds high-performing, diverse teams; embraces differences; creates culture of belonging and equitable opportunities
- Works collaboratively; builds strong relationships; communicates with impact, energy, and positivity
- Attracts and retains diverse talent; empowers and develops talent; recognizes contributions
- Maintains and promotes highest standards of integrity, ethics, and compliance; models Walmart values; holds self and others accountable; supports regenerative company goals
Responsibilities
- Leading and developing teams through teaching, training, active listening, store tours, feedback, communication, collaboration, change leadership, and objective communication
- Modeling exceptional customer service via OBW, managing initiatives, resolving issues, developing action plans, and providing process improvement
- Driving financial performance by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/operations, and implementing shrink mitigation/sales plans
- Supervising and developing associates through hiring, training, mentoring, duty assignment, expectation setting, recognition, belonging, and recruitment
- Coordinating job activities with stakeholders, supporting initiatives, setting/measuring goals, addressing improvements, and promoting learning/adaptability
- Ensuring policy/procedure compliance, ethical standards, Open Door Policy support, and alignment with company mission/values
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position full-time?
Yes, this is a full-time position.
What are the main responsibilities of the Overnight Stocking Coach?
The role involves leading and developing teams through teaching, training, and feedback; modeling exceptional customer service; driving financial performance by managing P&L, budgeting, and sales goals; providing supervision and development for associates; and ensuring compliance with company policies.
What leadership skills are expected in this role?
Leadership expectations include respecting individuals, communicating effectively, providing clear expectations and guidance, modeling customer service standards, and demonstrating adaptability while promoting continuous learning.
What does the company emphasize in its culture?
The company emphasizes respect for individuals, exceptional customer service via the One Best Way model, compliance with policies, ethics, integrity, diversity awareness, and supporting the Open Door Policy.
What makes a strong candidate for this Overnight Stocking Coach position?
Strong candidates have experience in team leadership, training associates, driving sales and financial performance, resolving customer issues, and ensuring operational compliance, with a focus on clear communication and adaptability.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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